【正文】 ....................................................................13 測試管理和功能測試 ..................................................................................14 性能測試 ...................................................................................................15 測試結(jié)果的發(fā)布 .........................................................................................15 測試中心人員角色定義 .........................................................................................17 測試中心流程規(guī)劃 ................................................................................................18 測試中心技術(shù)平臺 ................................................................................................19 測試中心發(fā)展階段 ................................................................................................19 階段一：基于項目的測試 ...........................................................................20 階段二：產(chǎn)品中心 .....................................................................................21 階段三：服務(wù)中心 .....................................................................................23 階段四：質(zhì)量權(quán)威中心 ..............................................................................24 5 測試體系規(guī)劃 .................................................................................................................27 測試準備 ..............................................................................................................27 測試指標定義 ............................................................................................27 測試環(huán)境搭建 ............................................................................................28 上海銀行測試中心規(guī)劃建設(shè)方案 合康科技 3 / 52 自動化測試工具應(yīng)用 ..................................................................................28 測試管理工具 ............................................................................................29 測試團隊組織 ............................................................................................30 測試數(shù)據(jù)準備 ............................................................................................30 測試流程 ..............................................................................................................31 開發(fā)類項目測試流程 ..................................................................................31 維護類項目測試流程 ..................................................................................40 測試管理 ..............................................................................................................42 缺陷管理 ...................................................................................................43 配置管理 ...................................................................................................43 需求變更管理 ............................................................................................44 換版管理 ...................................................................................................44 測試用例管理 ............................................................................................46 人員培訓(xùn)管理 ............................................................................................48 考核管理 ...................................................................................................48 6 測試中心在質(zhì)量管理中的應(yīng)用 .........................................................................................49 確保應(yīng)用的性能和可用性 .....................................................................................49 降低變更和配置中的風(fēng)險和對業(yè)務(wù)的影響 .............................................................50 7 合康測試服務(wù) .................................................................................................................50 合康經(jīng)驗 ..............................................................................................................50 合康服務(wù)模式 .......................................................................................................51 合康優(yōu)勢 ..............................................................................................................51 合康測試的價值體現(xiàn) ............................................................................................51 合康公司產(chǎn)品線 ...................................................................................................52 8 繼續(xù)努力 ........................................................................................................................52 上海銀行測試中心規(guī)劃建設(shè)方案 合康科技 4 / 52 1 概述 背景 隨著 上海 銀 行 業(yè)務(wù) 的 快 速發(fā) 展 ， 對