【正文】 ...............................................................................19 3 房產(chǎn)銷售準備工作流程 ................................................................................................................20 4 房產(chǎn)銷售過程控制工作流程 .........................................................................................................21 5 樓宇認購書及商品房買賣合同范本編制程序 ................................................................................22 6 合同修訂特例審批程序 ................................................................................................................23 7 場調(diào)研工作流程 ..........................................................................................................................25 8 商鋪租賃工作流程圖 ...................................................................................................................25 9 商鋪銷售工作流程 ......................................................................................................................27 10 客戶投訴處理工作流程 ..............................................................................................................28 11 廣告工作流程 ............................................................................................................................30 12 現(xiàn)場包裝工作流程 .....................................................................................................................31 13 推廣工作流程 ............................................................................................................................32 3 相關(guān)文件格式和表格 ..............................................................................................................33 1 對客戶公開文件目錄 ...................................................................................................................33 2 對客戶公開文件審批表 ................................................................................................................35 3 營銷策劃方案審批表 ...................................................................................................................36 4 銷售現(xiàn)場日常檢查記錄表 ............................................................................................................37 5 銷控日志 .....................................................................................................................................38 6 意向客戶登記表 ..........................................................................................................................40 7 客戶來訪統(tǒng)計表 ..........................................................................................................................41 8 銷售特例審批表 ..........................................................................................................................43 9 銷售特例折扣統(tǒng)計表 ...................................................................................................................45 10 更名審批表 ................................................................................................................................47 11 沒收房產(chǎn)審批單 ........................................................................................................................49 12 銷售退換房審批表 .....................................................................................................................50 13 銷售合同統(tǒng)計表 .........................................................................................................................52 14 銷售合同文件會簽表 ..................................................................................................................54 15 銷售合同特例修訂審批表 ...........................................................................................................55 16 商鋪排號客戶登記表 ..................................................................................................................57 17 客戶投訴處理記錄表 ..................................................................................................................59 18 整合推廣整改通知書 ..................................................................................................................60 19 設計文件變更文件清單 ..............................................................................................................61 20 廣告來電來訪登記表 ..................................................................................................................62 21 客戶反饋登記表 .........................................................................................................................63 22 供貨單位考評表 .........................................................................................................................64 23 媒體信息名錄 ............................................................................................................................65 24 媒體考察記錄表 .........................................................................................................................66 25 廣告投放任務書 .........................................................................................................................67 26 月度項目調(diào)查清單 .....................................................................................................................69 27 變更文件清單 ............................................................................................................................70 28 設計圖紙收圖清單 ...................................................................................................................71 29 設計圖紙發(fā)圖清單 ...................................................................................................................72 30 方案會審 /交底記錄單 ................................................................................................................74 31 推廣策劃部結(jié)算意見 ..................................................................................................................75 32 目標完成情況評估表 ..................................................................................................................76 33 設計跟蹤檢查記錄單 ...