【正文】
enminded inquiry ? Synergistic information distribution ? Mutually informed interpretations ? Accessible memory LOGO linking as a Distinctive Capability ? Close munication and joint problem solving ? Coordinating activities LOGO the Capabilities of MarketDriven Organizations ● a. Lessons from TQM ? 全面質(zhì)量管理,就是指一個(gè)組織以質(zhì)量為中心,以全員參與為基礎(chǔ),目的在于通過顧客滿意和本組織所有成員及社會受益而達(dá)到長期成功途徑。t improve it The final step in the improvement program is to decide which key performance indicators(KPIs) to monitor. For each KPI there are periodic measurement and a series of timebased targets to reah,so problems and and shortfalls can be quickly recognized and corrective action taken. Thank You!