企業(yè)文化的本質(zhì)與組織績效(完整版)
【正文】 the role of culture, as part of a six factor framework, explains organizational effectiveness and, in turn, financial performance (Flamholtz, 1995。在某種程度上人們認(rèn)為，他們各部門的行為是與公司期望的文化一致的。并反過來，也包括影響財(cái)務(wù)績效（福萊姆霍特茲，1995年。這些是所有組織應(yīng)該關(guān)注的企業(yè)文化的關(guān)鍵領(lǐng)域。反過來，價(jià)值觀對組織、基礎(chǔ)決策和行為有重要影響。弱勢文化的樣本公司（1992年，第19頁來自22個(gè)不同行業(yè)） 。企業(yè)文化39。對組織整體的績效有重要影響已成為公認(rèn)的事實(shí)（錫爾和馬丁，1990年顯著影響。不過，他們和其他人一樣也沒有針對某一家單一的公司中企業(yè)文化對財(cái)務(wù)績效影響的研究。所有組織都有自己的文化或影響組織成員行為的價(jià)值觀，如客服，績效標(biāo)準(zhǔn)，創(chuàng)新能力等。當(dāng)然，也有很多其他的組織績效應(yīng)受關(guān)注，但這些往往是對一些特殊的公司。 福萊姆霍特茲和蘭德爾，1998年，2000年）。Y軸表示各部門的EBIT（息稅前利潤）值。 Kotter and Heskett, 1992). Explicitly or implicitly, it has been presumed that corporate culture affects the overall financial performance of a firm. In spite of this presumption, there has been very little empirical research dealing with the financial effects of corporate culture. In one notable exception, Kotter and Heskett (1992) conducted macrolevel research on different panies, and pared samples of (a priori) ‘strong culture panies’ with ‘weak culture panies’ (1992, p. 19) from 22 different industries.However, neither they nor others have done much research on the effects of culture on financial performance of a single firm. In part, this might be due to the difficulties of gaining a suitable research site. Nevertheless, there is a gap in our understanding of this phenomenon. Accordingly, the purpose of this article is to report the results of a field study of the impact of corporate culture on the ‘bottom line,’ or financial performance, of a firm. It presents the results of a relatively singular opportunity to investigate the relati
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