【正文】 ........................................................................................................ 11 工期目標(biāo) ................................................................................................................ 11 質(zhì)量目標(biāo) ................................................................................................................ 11 安全文明管理目標(biāo) .................................................................................................. 12 6 營銷規(guī)劃及配合要求 ..............................................................................................13 項(xiàng)目營銷規(guī)劃 ......................................................................................................... 13 營銷配合要求 ......................................................................................................... 13 7 客服規(guī)劃及配合要求 ..............................................................................................15 前期介入 ................................................................................................................ 15 工程進(jìn)度信息通報(bào) .................................................................................................. 15 風(fēng)險(xiǎn)檢查 ................................................................................................................ 15 交付籌備及集中交付 .............................................................................................. 15 維修維保 ................................................................................................................ 16 客戶滿意度提升 ..................................................................................................... 16 投訴處理 ................................................................................................................ 16 客戶關(guān)懷活動 ......................................................................................................... 17 8 物業(yè)配合要求 ..........................................................................................................18 設(shè)計(jì)階段 ................................................................................................................ 18 施工階段前期介入 .................................................................................................. 18 華中 園 裝修改造 項(xiàng)目 工程管理實(shí)施規(guī)劃 物業(yè)公司控制重點(diǎn) .................................................................................................. 18 9 項(xiàng)目部管理規(guī)劃 ......................................................................................................25 項(xiàng)目部組織架構(gòu) ..................................................................................................... 25 關(guān)鍵崗位職責(zé) ......................................................................................................... 25 10 項(xiàng)目設(shè)計(jì)管理規(guī)劃 ..................................................................................................28 公司內(nèi)部的設(shè)計(jì)管控分工 ....................................................................................... 28 各項(xiàng)設(shè)計(jì)委托的設(shè)計(jì)工作內(nèi)容 ................................................................................ 28 設(shè)計(jì)圖紙的管理 ..................................................................................................... 32 材料設(shè)備封樣計(jì)劃 .................................................................................................. 33 設(shè)計(jì)配合要求 ......................................................................................................... 33 11 項(xiàng)目合約管理規(guī)劃 ..................................................................................................35 成本控制目標(biāo) ......................................................................................................... 35 成本對標(biāo)計(jì)劃 ......................................................................................................... 35 項(xiàng)目目標(biāo)成本編制計(jì)劃 ........................................................................................... 36 合約規(guī)劃 ................................................................................................................ 37 合約管理 ................................................................................................................ 37 12 項(xiàng)目招標(biāo)管理規(guī)劃 ..................................................................................................40 項(xiàng)目招標(biāo)策略 ......................................................................................................... 40 項(xiàng)目主要工程招標(biāo)采購計(jì)劃 .................................................................................... 41 招標(biāo)協(xié)同要求 ......................................................................................................... 42 履約評價(jià)管理 ......................................................................................................... 43 13 項(xiàng)目開發(fā)工作規(guī)劃 ..................................................................................................45 重難點(diǎn)事項(xiàng)及應(yīng)對措施分析 .................................................................................... 45 開發(fā)協(xié)同要求 ......................................................................................................... 45 14 項(xiàng)目實(shí)施管理規(guī)劃 ..................................................................................................47 重難點(diǎn)及應(yīng)對措施分析 ........................................................................................... 47 項(xiàng)目工程進(jìn)度計(jì)劃管理 ........................................................................................... 51 總平面管理規(guī)劃 ..................................................................................................... 56 工程技術(shù)管理規(guī)劃 .................................................................................................. 60 工程質(zhì)量管理策劃 .................................................................................................. 65 安全文明施工管理策劃 ...........................................................................