organizationalchangeprocessesinchina(英文版)-文庫吧在線文庫
【正文】 rector Weaving Plant Dueing Plant Garment Plant Knitting Plant Support Units Services Administration Finance Dept. ImportExport Dept. Materials Dept. RD Centre Planning Sales Dept. Legend: Officially designed reporting line Delegated tasks to DGD by the GD, But are subject to frequent changes Organisation Chart of LHC 169。 MSM 2023 ?Box 5: Decision taking ? Informal structure ? Participation in decision taking ? Review of results ? Consultation ? Negotiations ? etc. 169。 MSM 2023 Designing a Change Program ?Grow or a Rollout model ?Timing ?Need want ?Skills (ability) ?attitude (culture) 169。 MSM 2023 Types of Loss Change always implies losing some things. Examples of things that people might fear they could lose are: 174。 MSM 2023 Signs of Resistance Organizational resistance: ?Accidents ?Increase in worker?s pensation claims ?Increased absenteeism ?Gossip ?Sabotage ?Increase in health care claims ?Lowered productivity 169。 Show understanding for emotions 187。 Support process of learning and adaptation 6. Acceptance ? Reinforce 187。 MSM 2023 Do?s and Don?ts in Implementation (continued) ?Encourage people to think and act creatively ?Look for any ?opportunity? created by the change ?Allow for withdrawal and return of people who are temporarily resistant ?Collaborate ?Monitor the change process 169。 MSM 2023 7 habits of highly successful people ?Be proactive ?Begin with the end in mind ?Put first things first ?Think Winwin ?Seek first to understand, then to be understood ?Synergize ?Sharpen the saw After St. Covey 169。 MSM 2023 Internal vs External ?Costs ?Commitment ?Objectivity/Independence ?Participates in implementation ?“Political” involvement ?Second opinion ?Specific knowledge/experience 169。 MSM 2023 Do?s and Don?ts in Preparation ?Prepare your employees ?Describe the change as pletely as you can ?Research what happened during the last change ?Assess the anizational readiness ?Don?t make additional changes that aren?t critical/necessary 169。 MSM 2023 How to handle these reactions? (2) 4. Depression (silence) ? no return statement 187。 MSM 2023 Reactions to Organizational Change (2) 4. Depression ? “I give up, they will never listen to me” ? “They are always just doing what they like” 5. Acquiescence ? “Actually I don?t really care anymore” ? “I will just let things happen” 6. Acceptance ? “Actually it also has some benefits” ? “Well of course it was unacceptable to keep things as they were” 169。 Relationships 174。 MSM 2023 4 conditions for changing behaviour need want being allowed can 169。 MSM 2023 ?Box 9: Attitude ? Creativity ? Fellowship ? Trust ? Dedication ? etc. 169。 MSM 2023 ?Box 1: Goals and methods ? Core activities ? Strategic planning ? Marketing ? Financing ? etc. 169。 MSM 2023 Core principles (4) (How to make it work) 7. Communicate intensively ? Communicate, municate, municate 8. Carefully select keypersons ? who are potential allies ? Who are opinion leaders ? Who will show resistance ? Who can be a leader 169。 MSM 2023 Types of Change ?Improvemen
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