【正文】 s partners Benefits The benefits of a relationship with Oracle for the Business Support System solution include: ? Phased approach Oracle?s threephased approach provides Hongkong Tele with the ability to first address the most critical business pressure, ., Year 20xx pliance in its logistics and financial systems, along with selected business improvements and then to proceed through further business improvements in a flexible, business needsdriven series of independent projects undertaken as required. This phased approach enables the solution to be both costeffective and responsive to changing business needs over time. ? Lower risk Oracle?s phased solution delivers very low risk, as it involves implementation of Oracle base product with minimal customisation and limited need for interfacing. Each project in Phase 3 would be incremental and based on a scope study and considered evaluation. ? Minimum change/managed change Oracle?s phased approach provides for minimum change in Phase 1 and Phase 2 then managed change through the series of subsequent projects proposed in Phase 3. This minimises risk and disruption to ongoing operations at any point in time. ? Yr20xx pliance Oracle?s applications software solution delivers Year 20xx pliance in Phase 1 Logistics and in Phase 2 Financials. ? Integration Oracle?s solution provides integration within its own products and, as it enpasses functionality of a number of legacy systems, provides integration well beyond the boundaries of Phases 1 and 2 as defined. ? Improved Information flow The Oracle solution can deliver significant improvements in information flow via the above applications integration and via future decision support. ? Access to new technologies and new products Oracle?s proposed strategic partnership relationship with Oracle?s global munications industry business unit would include preferential access to Oracle?s development anisation and thus to new technologies and new products. ? Oracle in the Communications Industry Oracle has a major global business unit focused on the Communications Industry. Its customers include 80 of the world?s top 100 teles operators and, in Asia Pacific, virtually all teles operators. Strategic Relationship The Strategic Relationship between Hongkong Tele and Oracle proposed by Oracle is envisaged to include: ? Membership of Oracle?s Business Management Applications Advisory Council, thus enabling Hongkong Tele to influence future applications product directions ? Membership of Oracle?s Global Communications Industry Customer Advisory Council thus enabling Hongkong Tele to influence Oracle?s future industry product and service directions ? Periodic executive briefings from senior executives of both Oracle Corporation and Oracle?s Global Communications Industry Business Unit ? Opportunity for cooperative development of solutions and applications, maximising interaction between the evolving business needs of both Hongkong Tele and Oracle ? Establishment of a Steering Committee, led by executive sponsors from both parties, to guide the relationship into the areas of maximum benefit Business Benefits Potential Offered by Phase 3 The Oracle solution offers Hongkong Tele the opportunity to improve its petitiveness by making maximum use of the new technologies included in Phase 3. Specific choices and applications of these new technologies will be identified in each Phase 3 Project?s scope study and would be implemented as part of the implementation of each project. The areas of potential improvement offered by Phase 3 to Hongkong Tele include: ? Improved customer satisfaction ? reducing missed mitments by online service orders ? enabling shorter cycle times and greater pre