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ent, and aftersales service. ? Includes front line technical service that assists customers with product applications and remendations. Copyright 169。 2023 by The McGrawHill Companies, Inc. All rights reserved. McGrawHill/Irwin 217 IMPLEMENTATION OF SUPPLY CHAIN MANAGEMENT Information Architecture, Data Base Strategy, Information Visibility Technical Logistics Purchasing Finance Accounting Sales Marketing Business Processes Typical Functions Silos Manufac turing C U S T O M E R S Demand Management Network Planning Capability Planning Sourcing Demand Planning Customer Relationship Management Requirements Definition Manufacturing Strategy Sourcing Strategy Customer Profitability Account Management Requirements Definition Customer Service Management Performance Specifications Coordinated Execution Account Administration Technical Service Manufacturing Flow Management Production Planning Integrated Supply Manufacturing Process Stability Fulfillment Distribution Management Plant Direct Selected Supplier(s) Distribution Cost Special Orders Product Development and Commercialization Process Specifications Material Specifications R D Cost Product Design Business Plan Movement Requirements Priority Assessment Cost To Serve Tradeoff Analysis Process Requirements Environmental Requirements Packaging Specifications Prioritization Criteria S U P P L I E R S Procurement Integrated Planning Supplier Management Materials Cost Material Specifications Order Booking Inbound Flow Cost Note: Process sponsorship and ownership must be established to drive the attainment of the supply chain vision and eliminate the functional barriers that artificially separate the process flows. Copyright 169。 2023 by The McGrawHill Companies, Inc. All rights reserved. McGrawHill/Irwin 29 Fundamental Management Components Work flow/ activity structure Planning and control methods Organization