【正文】 ebel, enabling updates to the source code in the Siebel repository. 28 提綱 ? TMF 模型及國內(nèi)電信系統(tǒng)發(fā)展介縐 ? Siebel系統(tǒng)及其在電信行業(yè)的應(yīng)用情況 ? Siebel實(shí)施流程 ? 權(quán)限模型和實(shí)現(xiàn) ? 訂單，產(chǎn)品模型 ? 配置開發(fā)流程 ? 參考 29 客戶化實(shí)施流程 ? 定義 – 定義項(xiàng)目范圍 ? 發(fā)掘 – 參考現(xiàn)有產(chǎn)品功能發(fā)掘和細(xì)化潛在可實(shí)施需求 ? 設(shè)計(jì) – 按照需求定義新的對象，字段，界面和流程；產(chǎn)品和優(yōu)惠定義 ? 配置 – 配置已定義的對象，界面，流程，角色，產(chǎn)品 ? 驗(yàn)證 – 測試人員按需求文檔驗(yàn)證實(shí)現(xiàn) ? 部署 – 部署系統(tǒng) 30 客戶化實(shí)施流程 cont. 部署 開發(fā) 分析 適應(yīng)性分析 系統(tǒng)功能 詳細(xì)設(shè)計(jì) 測試 試運(yùn)行 推廣上線 上線支持 系統(tǒng)配置及開發(fā) 31 以行業(yè)客戶驅(qū)動(dòng)提升產(chǎn)品功能 32 高層設(shè)計(jì) AIM :Architecture Integration Model 架構(gòu)繼承模型 GAP:功能點(diǎn) As is Assessment：既有功能 Week 0 Week 1 Week 2 Week 3 Week 4 Week 5 Week 6 Week 7 As is Assessment Design template Preparation Analyze Business Processes Assess AIM for to be processes model Identify Application Requirements Prioritize, Review Confirm Perform Gap Analysis Confirm H/W Vendor Review confirm Define Data Migration Approach Assess Siebel and CSG data model Client signoff Analyze Users Role Analyze CTZJ Products Proof of Concept Define Product Model Mapping Approach Assess Legacy Data Structure Define App Inventory Identify Technical Requirements Define Technical Architecture Develop munication approach and training approach Analyze Integration Solution Define Legacy Interface Inventory Define Integration Approach HighLevel Design Review confirm Consolidate Interface Rqmt 33 CRM 小組六周工作計(jì)劃 34 CRM 交付流程 Process Flow Gap Analysis Requirements App Inventories HL Interface Design Role Descriptions Inventory of ? Views ? Applets ? Interfaces ? Reports Business Requirements AsIs Assessments Traceability Matrix 35 集成方案交付流程 Siebel Product Modeling Guidelines Billing Product Modeling Guidelines Address Mgmt Approach Product Mapping Approach CRM, Billing OM Integration Approach Appointment Booking Account Management Approach Fast Track Prototype Consolidated Payments Approach Solution Architecture 36 提綱 ? TMF 模型及國內(nèi)電信系統(tǒng)發(fā)展介縐 ? Siebel系統(tǒng)及其在電信行業(yè)的應(yīng)用情況 ? Siebel實(shí)施流程 ? 權(quán)限模型和實(shí)現(xiàn) ? 訂單，產(chǎn)品模型 ? 配置開發(fā)流程 ? 參考 37 Siebel 客戶，賬戶，資產(chǎn)，產(chǎn)品，類 關(guān)系 38 電總計(jì)費(fèi)模型 （ 2023版） 39 Siebel Account 客戶、賬戶 40 Siebel 資產(chǎn) 服務(wù)實(shí)例 41 NGOSS SID 產(chǎn)品，服務(wù)，資源領(lǐng)域關(guān)系 42 Siebel 訂單管理 43 GB921 eTOM 中的參不者 ? Customers 客戶 (the SP sells to them) ? Suppliers/Partners 供應(yīng)商、合作伙伴 (the SP buys from them or cooperates with them) ? Shareholders 股東 (the SP obtains financial resources from them) ? Employees 員工 (the SP obtains their services to execute the processes of the enterprise) ? Other Stakeholders 其他利益相關(guān)者 (include Regulators, Media, Local Community, Government, Labor Unions, Competitors, etc.) 44 GB922 NGOSS Party 模型 45 Siebel 參與者數(shù)據(jù)模型 ? Party – Entities representing people and collections of people – Person ? Contact – Any individual person ? User – Contact with an application login ? Employee – User who is associated with an internal position ? Partner User – User who is associated with an external position – Position – Job title. Drives reporting and management – Role – Job function that a user performs – Organization ? Division – Maps to a pany39。s physical structure ? Organization – Drives data visibility pany reporting process ? Account – An external pany – User List – Ad hoc group of people – Access Group – Ad Hoc group of parties – Household – Group of people 46 Party 相關(guān)表 ? Entity Tables ? Access Group S_PARTY ? Account S_ORG_EXT, S_PARTY ? Business Address S_ADDR_ORG ? Employee/Agent S_EMP_PER, S_CONTACT, S_PARTY ? Group S_PARTY ? Household S_ORG_GROUP, S_PARTY ? Organization Relationship S_ORG_REL ? Organization Unit S_ORG_EXT, S_PARTY ? Party S_PARTY ? Party Relationship S_PARTY_REL ? Person S_CONTACT, S_PARTY ? Person Relationship S_PARTY_REL or S_CONTACT_REL ? Personal Address S_ADDR_PER ? Position S_POSTN, S_PARTY ? User List S_PARTY ? User Login S_USER 47 Party ER圖 48 參與者的演變圖 USER_FLAG=‘Y’ EMP_FLG=‘Y’ INT_ORG_FLG=‘Y’ INT_ORG_FLG=‘Y’ PRTNR_FLG=‘Y’ BU_FLG=‘Y’ BU_FLG=‘Y’ INT_ORG_FLG=‘Y’ 49 如何實(shí)現(xiàn)權(quán)限控制 50 提綱 ? TMF 模型及國內(nèi)電信系統(tǒng)發(fā)展介縐 ? Siebel系統(tǒng)及其在電信行業(yè)的應(yīng)用情況 ? Siebel實(shí)施流程 ? 權(quán)限模型和實(shí)現(xiàn) ? 訂單，產(chǎn)品模型 ? 配置開發(fā)流程 ? 參考 51 產(chǎn)品和目錄管理循環(huán) 52 原子產(chǎn)品 網(wǎng)通產(chǎn)品 銷售產(chǎn)品 屬性 配置 組合 營銷 價(jià)格 合同 包裝 品牌 保修 售前 售中 售后 銷售產(chǎn)品 (主產(chǎn)品 ) 屬性 1 屬性 2 組合產(chǎn)品 (子產(chǎn)品 )1 原子 (子產(chǎn)品 )2 屬性 11 屬性 21 產(chǎn)品模型 主產(chǎn)品屬性 為了營銷目的，對產(chǎn)品、客