【正文】 Q P S Traditionally, the anisation was focused around financial controls with Quantity as a priority – People development and Safety were not particularly important Always Remember The Priorities… $ $ J Hamalian GMS Executive Overview GM Confidential Version Date Slide 9 John S. Hamalian GMS “One System” One ‘Language’ One Umbrella One Company Culture One Mindset Global Operating System It is a critical philosophy to achieve our Vision GMS How Do We Reach Our Goals?… GMS Executive Overview GM Confidential Version Date Slide 10 John S. Hamalian GMS NUMMI (TOYOTA) CAMI (Suzuki) OPEL (Eisenach) GMNA (Green Book) QN Saturn Creation of GMS GMS not a only a “GM” system but is mostly modeled on Toyota amp。 Suppliers Production AfterSales amp。 Proactive Countermeasures to Prevent Incidents SPQRC GMS Executive Overview GM Confidential Version Date Slide 34 John S. Hamalian GMS Potential Hazard / Unsafe Situation Near Miss Recordable or First Aid Injury Lost Workday Injury Fatality 1 300 3,000 30,000 Employee Spills Coffee on Floor and Walks Away Employee Slips on Coffee While Falling, employee?s Body Grazes Edge of Metal Drawer and Lacerates Arm. Requires Four Stitches Employee Fractures Arm While Hitting the Floor. Two Weeks Out of Work. Employee Hits Head on Edge of Desk While Falling. Breaks Neck. Dies. Herbert Heinrich Travelers Insurance Co. Most Proactive Proactive Most Reactive Heinrich Hazard Pyramid Reactive GMS Executive Overview GM Confidential Version Date Slide 35 John S. Hamalian GMS Health and Safety ?How Can We Achieve Our Goal of zero First Aid Injuries, Recordables or Lost Work Days? Incident Prevention (Building a Safety “Culture”) Incident Reporting, Tracking and Resolution (encourage honest, open reporting to enable Problem Solving amp。 Recognition: 1. Individual amp。 no teamwork J Hamalian GMS Executive Overview GM Confidential Version Date Slide 62 John S. Hamalian GMS Manufacturing Process Validation Product Quality Standards Quality System Management Quality Feedback/ Feed forward Management by TAKT Time Work place Organization Andon Concept Problem Solving Continuous Improvement Process Lean Design of Facilities, Equipment, Tooling and Layout Business Plan Deployment Total Productive Maintenance Controlled External Transportation Scheduled Shipping / Receiving Level Vehicle Order Schedules Supply Chain Management Internal Pull / Delivery Simple Process Flow Small Lot Packaging Fixed Period Ordering System/ Order Parts Health and Safety Priority Team Concept People Involvement Open Communication Process Values Vision Shop Floor Management Manufacturing Process Validation Product Quality Standards Quality System Management Quality Feedback/ Feed forward Management by TAKT Time Work place Organization Andon Concept Problem Solving Continuous Improvement Process Lean Design of Facilities, Equipment, Tooling and Layout Business Plan Deployment Total Productive Maintenance Controlled External Transportation Scheduled Shipping / Receiving Level Vehicle Order Schedules Supply Chain Management Internal Pull / Delivery Simple Process Flow Small Lot Packaging Fixed Period Ordering System/ Order Parts Health and Safety Priority Team Concept People Involvement Open Communication Process Values Vision Shop Floor Management WASTE GMS Executive Overview GM Confidential Version Date Slide 63 John S. Hamalian GMS How Often Do We See These Scenarios in Our Work Area? Stocking Up Inventory Excessive Transporting, Storage amp。 Growth Qualified People GMS Executive Overview GM Confidential Version Date Slide 46 John S. Hamalian GMS WE LEARN 10% of what we read 20% of what we hear 30% of what we see 50% of what we see and hear 70% of what we discuss with others 80% of what we experience personally 95% of what we teach to someone else William Glasser GMS Executive Overview GM Confidential Version Date Slide 47 John S. Hamalian GMS The Four Steps of JIT Step 1: PREPARE TRAINEE (Study Standardized Work) Step 4: FOLLOW UP (Trainee Confirm Skill) Step 3: TRY OUT PERFORMANCE (Trainee Do, Trainer Watch) Step 2: PRESENT OPERATION (Trainer Do, Trainee Watch) A P C D JOB INSTRUCTION TRAINING (JIT) Awareness Knowledge Skill Confirmation Why – What – How!!! Training Methodology HEAR SEE DO GMS Executive Overview GM Confidential Version Date Slide 48 John S. Hamalian GMS Manufacturing Process Validation Product Quality Standards Quality System Management Quality Feedback/ Feed forward Management by TAKT Time Work place Organization Andon Concept Problem Solving Continuous Improvement Process Lean Design of Facilities, Equipment, Tooling and Layout Business Plan Deployment Total Productive Maintenance Controlled External Transportation Scheduled Shipping / Receiving Level Vehicle Order Schedules Supply Chain Management Internal Pull / Delivery Simple Process Flow Small Lot Packaging Fixed Period Ordering System/ Order Parts Health and Safety Priority Team Concept People Involvement Open Communication Process Values Vision/ Mission Shop Floor Managem