【正文】
ision Support Systems, 2000, 30: 23–326 Hui Ma , Jinghua Huang . The Application of Agents in Electronic Business. Proceeding of the 16th world puter congress, augest,2125, Beijing,China 7 陳安,2000,15(2):179186A Case Study on Emerce Supply Chain ManagementXu Boyi Tang Yue Feng Ning (Management School, Shanghai Jiaotong University, 200052)Abstract In this paper, the research works and application of Emerce supply chain management are surveyed firstly. Then the interrelationships between the two concepts of Emerce and supply chain management (SCM) are analyzed. An analyzing matrix model of SCM is presented to help the manager to recognize the key point of EC application in the SCM. Finally, a case study to show how Bell (Shanghai) implements the Emerce supply chain management strategic is presented.Keywords Electronic Commerce Supply Chain Management459 / 8。上海貝爾可以在公司原有Intranet的基礎(chǔ)上,與各分公司、分銷商專門建立需求預(yù)測(cè)網(wǎng)絡(luò)體系,實(shí)時(shí)、動(dòng)態(tài)地跟蹤需求趨勢(shì)、收集市場(chǎng)數(shù)據(jù),隨時(shí)提供最新市場(chǎng)預(yù)測(cè),使上海貝爾的供應(yīng)鏈系統(tǒng)能真正圍繞市場(chǎng)運(yùn)作。② 成品庫(kù)存管理:上海貝爾近年來(lái)基本無(wú)嚴(yán)重成品庫(kù)存管理問(wèn)題,一方面,公司的產(chǎn)品結(jié)構(gòu)決定了這種狀況,公司90%以上的產(chǎn)品是按照訂單生產(chǎn),基本無(wú)產(chǎn)成品庫(kù)存,另一方面,公司的終端產(chǎn)品屬于準(zhǔn)民用化產(chǎn)品,按照make to store方式生產(chǎn),材料入庫(kù)后不久即制造成終端產(chǎn)品滿足市場(chǎng)需求,因近期ISDN終端市場(chǎng)需求旺盛,故暫無(wú)庫(kù)存積壓風(fēng)險(xiǎn),而因市場(chǎng)需求波動(dòng)造成的缺貨壓力偏大。① 外包廠商的選擇:除原有的產(chǎn)能、質(zhì)量、交貨等條件外,增添對(duì)其生產(chǎn)計(jì)劃管理系統(tǒng)和信息基礎(chǔ)建設(shè)的選擇標(biāo)準(zhǔn),保證日后便于開展E化運(yùn)行和監(jiān)控,如:上海無(wú)線電35廠一直是公司的外包廠商,但其信息基礎(chǔ)設(shè)施相對(duì)薄弱,一旦外包任務(wù)量大增,市場(chǎng)需求信息頻繁變動(dòng),落后的信息基礎(chǔ)設(shè)施和遲緩的信息響應(yīng),會(huì)嚴(yán)重影響供應(yīng)鏈的效率。由于上海貝爾在供應(yīng)鏈管理的快速反應(yīng)、柔性化調(diào)整和系統(tǒng)內(nèi)外響應(yīng)力度上有所不夠,一些材料不成套,材料庫(kù)存積壓,許多產(chǎn)品的合同履約率極低,如:2000年上半年普遍履約率低于70%,有的產(chǎn)品如ISDN終端產(chǎn)品履約率不超過(guò)50%。 流動(dòng)性區(qū)域性供應(yīng)/采購(gòu)生產(chǎn)計(jì)劃需求/分