【正文】 項目干系人對項目范圍的共同理解。 6． [答案 ] C。 9． [答案 ] A。 [解析 ] 選項 A 錯誤， WBS 是項目計劃的一部分。 16． [答案 ] D。選項 D 不妥，不明白原因的時候不要輕易提供替代品，你也不能保證客戶對替代品是否滿意；選項 C 不妥，沒人提到變更，何來判斷；選項 A 不解決問題，客戶還是不滿意。選項 A， WBS 是基準；選項 C， WBS 可以用來對活動進行分類； WBS 和 RBS 共同完成選項 D。 24． [答案 ] A。質量屬于質量規(guī)劃的內容。產品描述是項目范圍說明書的一部分內容。 31． [答案 ] D。質量檢查更側重生產過程。 [解析 ] 當范圍定義完成后，所有相關的變更都要遵循變更控制過程。 41． [答案 ] D。 [解析 ] 定義范圍過程的輸出包括項目范圍說明書、變更請求、項目范圍管理計劃更新。 48． [答案 ] A。 。 [解析 ] 工作包是 WBS 中底層的項目工作或可交付成果的組成部分，包括項目進度里程碑所要求完成的可交付成果和工作組成部分以及完成這些成果需要的進度活動。選項 B 和選項 C 通過項目章程來實現(xiàn)；選項 D 屬于成本管理計劃的內容。 [解析 ] 選項 B 基準是根據時間劃分的，用來衡量項目狀況；選項 C 工作包是 WBS 最下層的組成部分，通常詳 細的工作包描述在 WBS 字典里面；選項 D 太泛泛。 [解析 ] 范圍說明書會記載項目的約束和假設，但不會設置。檢查包括評估活動、產品評估、審計等。選項 D 用于質量規(guī)劃過程；選項 C 也是范圍定義過程的工具，用來提出執(zhí)行與實施項目的不同辦法。 29． [答案 ] A。 [解析 ] 選項 D 需要通過質量計劃、質量控制的工具來確認。 23． [答案 ] C。 [解析 ] 因為 WBS 不顯示 任務之間的依賴關系，只是顯示層次關系。 [解析 ] 如果客戶對項目可交付成果感到不滿意，你當然應該首先判斷客戶為什么不滿意，找 }H 問題原因。 15． [答案 ] D。選項 B 是產品要求；選項 A、 C、 D 是范圍基準，屬于項目管理計劃。 8． [答案 ] B。 5． [答案 ] D。范圍說明書是范圍定義過程的輸出。 B) 它是 WBS 中頂層的工作概要。 B) WBS 中越是向下的層次所描述的項目工作越是詳細。 C) 項目章程。 D) 遵循變更過程。 A) 工作分解結構 B) 活動的賬戶編碼 C) 經驗總結 D) 績效報告 36. The purpose of the scope statement includes all but which of the following: A) Provides a basis for future project decisions. B) Establishes a contract between the project team and the customer. C) Sets criteria to use to determine if a project or phase have been pleted successfully. D) Establishes project constraints and assumptions. 范圍說明書的目的不包括下列哪個選項 ? A) 為未來項目決策提供基礎。 B) 質量檢查。 32. Which of the following statements is true about the WBS? A) The WBS is a deliverable oriented hierarchical deposition of the work to be executed by the project team, to acplish the project objectives and create the required deliverables. B) The WBS is an unstructured list of activities in chart form. C) The WBS is the same as the anizational breakdown structure. D) The WBS refers to the bill of materials. 下列哪項關于 WBS 的說法是正確的 ? A) WBS 是面向可交付成果的對工作層次化的分解 , 這些工作由項目團隊執(zhí)行 , 以達到項目目標并創(chuàng)建被要求的可交付成果。 A) 價值 工 程 B) 價值分析 C) 產品分解 D) 利益 /成本分析 29. To ensure the project team provides the functionality the customer expects in a new piece of software, the project manager asks the customer for signoff on the design criteria. These documents are ______ . A) technical specifications B) performance specifications C) product descriptions D) quality assurance 為了確保項目團隊給顧客提供的新軟件具備客戶期望的功能 , 項目經理要求顧客在設計標準上簽字。 27. Deposition is the subdivision of project deliverables into smaller, more manageable ponents until the work and deliverables are defined at the work package level. This is a valuable tool for define scope. However, deposition may not be possible for a deliverable or subproject if: A) The deliverable or subproject is very plicated. B) The deliverable or subproject is already being produced. C) The deliverable or subproject will be acplished after a very long time (i. e. far into the future). D) None of the above: Deposition of deliverables is always possible. 分解用來把項目可交付成果劃分為更小的、更易管理的組件 , 通常分解到工作包層次。任何對范圍說明書內容的修改必須經過更新。 A) 評審一個已安裝的軟件模塊的績效 B) 管理項目進度的變更 C) 將 WBS 分解到工作包層次 D) 進行收益 /成本分析以決定項目是否繼 續(xù)下去 22. All of the following are examples of a source of scope change EXCEPT ______ . A) a variation in government regulations B) failure to include a required feature in the design of a telemunication system C) discovering a need to engage in bottomup cost estimating D) introducing technology that was not available when scope was originally defined 以下所有都是范圍變更的原因 , 除了 ______ 。這個項目經理應該做什么 ? A) 變更范圍基準。你需要返回規(guī)劃委員會推薦其他產品 , 并把管理層的方針作為 ______ 。 16. As a project manager, the most important activity to ensure customer and stakeholder satisfaction is ______ . A) documenting the performance measurements B) reporting changes and updating the project plan and other project documents where appropriate C) reporting project status timely and regularly D) documenting the requirements 作為項目經理 , 你認為保證客戶和干系人滿意的最重要的活動是 ______ 。 C) 與供應商之間的關系。 A) 范圍說明書 B) 要求 C) 工作分解結構字典 D) 工作分解結構 12. The former head of your project office recently fell to his death during a Mount Everest summit attempt. You are the new head of the project office. You are eager to “run the show” because of ongoin g confusion in your anization regarding project plans and schedules. Unfortunately, many project managers believe the plan is the schedule. You realize that the plan is much more than a schedule and have decided to issue guidelines concerning items that should pose project plans. Your guidelines state the WBS ______ . A) does not need to be included in the plan because it would be reflected in the schedule B) should be included as part of the scope management plan C) should be developed, but only to the second level D) should be developed to the level at which control will be exercised 原項目辦公室主管最近在試圖登頂珠穆朗瑪峰的時候不幸遇難了 , 你成了這個辦公室的新主管。 A) 商業(yè)用途 B) 需求 C) 產品明細 D) 變更控制 4. Due to cuts in funding, your project has been terminated. The scope verification process ______ . A) should be delayed until the project is pleted B) should determine the correctness of the work results C) should establish and document the level and extent of pletion D) will form the basis of the project audit 由于資金削減 , 你的項目被終止 , 則范圍核實過程 ______ 。 A) 項目工作說明書 B) 配置管理要求 C) 項目范圍說明書 D) 工作分解結構 3. A KEY activity for achieving cus