【正文】 GMT KS) and forwarded to the PKC as well as copied to the PM and all relevant Knowledge Champions Principles At Project Start Before Project End In the case that the PM identifies a KS other than the GMT KS, please refer to Panel 16 to see how the KCapture process changes. A joint conference call for small projects and an onsite expectation session for large projects is suggested A joint conference call for small projects and an onsite knowledge capture session for large projects is suggested Filtering relevant documents ensures higher quality content in the Knowledge Base Relevant project documents are collected throughout the project All project members (under consultation with appropriate KS and/or KC) determine whether document should be submitted or identify any next steps No No Include document in ?Best in Class? document pack and submit to GMT KS Yes No Yes Yes All project members (under the leadership of PKC) review all relevant documents No Yes How do we value the importance of the doc for the CA, CoE, GMT, PoA or Disc.? Is document an addition or build to an existing document or technology? Is document a new application of an existing tool or technology? Innovative Key Basic Project Members must select the ‘Best in Class’ project documents and abstract them. One day onsite knowledge capture session together with Knowledge Specialists is suggested for large projects. This is the detailed workplan for Knowledge Capturing 0. Setup Technical infrastructure Get anized quickly! Chose the easiest way to transfer files to your machine. Use disks if necessary. 1. Data Mining Data Transfer copy all files into directory A, copy them onebyone to directory B and rename according to standards Keep Track of files use Excelsheet to identify and categorize every file. Be very exact with this XLSsheet! 2. Structuring Project plan have the project lead or workstream leads make a draft or use a presentation on this issue, define topics get them to identify important files and assign them to topics, mark files without topic for later use HMTLstructure use templates as much as you can, keep to standards, involve leads with design 3. Prototyping Graphics convert pptfiles to jpg?s, map them, define topic HTMLfile names create the topicHTML files HTMLtemplates add client logos, change colors, but stick with the standards! 4. Encoding HTMLfiles check XLSsheet for gaps, have leads fill them in or set marks use mailmerge feature from Word, view file and save each file with correct filename (tedious, but critical) 5. Refining Abstracts and Keywords have authors write up some keywords where necessary, add purpose information when apropriate Test, test, test the structure, links and assets 6. Production amp。 Diagnostics (Industry specific): ? For each diagnostic/tool relevant to methodology ? How to apply/use tool, expected results, detailed steps ? Sample panel set for presenting to client/steering mittee ? Actual diagnostic tool of survey, spreadsheets, interviews, etc.., and sources for vendor tools ? Any scoring spreadsheets or resources who can assist 06 Industry Examples/Approaches: ? Documents developing during the course of a project, outlining how InterCon plans to conduct work and what deliverables will result or the final deliverables themselves. Includes: ? As Is/interview findings ? Aamp。 Roos et al., 1998。 Lynn, 1998。 as InterCon uses the term typically a detailed response to a client?s Request for Proposal on a given project) ? What we finds (mon issues in a given industry or function within an industry) 04 Training Modules: ? Trainingfocused documents to guide InterCon and client team members in applying methodology or in understanding an industry including: ? Competency overview/training objectives ? Detailed methodology approach。D examples) ? If the PM can not identify a KS, the GMT KS is selected automatically ? GMT KS sends ‘Knowledge Capture’ Pack and GMT KBase CDROM ? Exchange and documentation of Knowledge Capture expectations ? GMT KS and other appropriate KS, PM, PKC and other project members exchange concrete knowledge capture expectations which are documented in the KCapture report (Please see appendix for a template) ? A joint conference call for small projects and an onsite expectation setting session for large projects is suggested ? PKC sends KCapture report to GMT KS who forwards it to other KS (Discipline, CA, CoE) ? The GMT KS ensures that the Peopleamp。 Co., Bain amp。 or it is a physician (or surgeon) who holds the highest appointment in a particular branch of medicine or surgery in a hospital. The consultant is therefore someone – mostly a specialist – who is asked to give expert advice or information. The management consultant ? The management consultant is a special breed of consultant. ? Personification of the knowledge economy。P Database Contacts PM to identify PKC and KS identifies PKC and accountable KS sends “KC Pack” and GMT KBase CDROM pletes Pamp。 Presentation Knowledge Capture on Project XXX Workstream Area of Knowledge Capture What Aspects are Novel amp。D business cases ? Charters ? Issues/challenges, lessons learned ? Final reports/deliverables ? Implementation plans ? Project designs/approaches ? RD executive updates ? Strategic remendations ? Value chains ? Workshop items 07 Case Studies ? Documents detailing what work InterCon conducted on behalf of a client including points such as the background of the project, what we found, what we did and what we are looking forward to. 08 Benchmarking Studies/Approaches: ? Benchmarking documen