以客戶為中心的存貨管理-免費(fèi)閱讀
【正文】 1級(jí)客戶 3級(jí)客戶 2級(jí)客戶 客戶數(shù)量 19 定義戰(zhàn)略伙伴 (1級(jí)客戶 ) ? 找出戰(zhàn)略伙伴的標(biāo)準(zhǔn) ? 用戰(zhàn)略伙伴的標(biāo)準(zhǔn)來(lái)對(duì)現(xiàn)有的業(yè)務(wù)合作關(guān)系進(jìn)行分類(lèi) ? 分類(lèi)應(yīng)當(dāng)根據(jù)利潤(rùn)率、購(gòu)買(mǎi)量及庫(kù)存水平等 ? 舉例 : ? 未來(lái)生存能力的評(píng)估 ? 客戶滿意度 ? 合作愿望 ? 占單位產(chǎn)品線銷(xiāo)售百分比 ? 占整體銷(xiāo)售的百分比 ? 庫(kù)存周轉(zhuǎn)率 ? 存貨水平（存貨占銷(xiāo)量的百分比） ? 付款周期及條件 ? 客戶歷史業(yè)績(jī)及相互關(guān)系 20 戰(zhàn)略決策模型 客戶類(lèi)型 1級(jí) 2級(jí) 3級(jí) 產(chǎn)品類(lèi)型 1 加入 CFIM 項(xiàng)目 尋找有利機(jī)會(huì)加入CFIM 項(xiàng)目 不加入 2 尋找有利機(jī)會(huì)加入 CFIM 項(xiàng)目 先進(jìn)行績(jī)效分析再?zèng)Q定 不加入 3 在被迫的情況下才加入 不加入 不加入 21 戰(zhàn)略決策模型 – 續(xù) ? 在以下情況應(yīng)選擇加入 CFIM 項(xiàng)目 : ? 買(mǎi)方占主導(dǎo)地位且為戰(zhàn)略伙伴 ? 相互間為戰(zhàn)略伙伴關(guān)系且相互依賴(lài)，具有可觀的經(jīng)濟(jì)回報(bào) ? 產(chǎn)品銷(xiāo)量大且可預(yù)測(cè) ? 賣(mài)方占主導(dǎo)地位、未來(lái)合作機(jī)會(huì)具有可觀的經(jīng)濟(jì)回報(bào) ? 通常在以下情況下，不應(yīng)選擇 CFIM 項(xiàng)目 : ? 客戶拒絕寄庫(kù)的建議 . ? 非戰(zhàn)略伙伴關(guān)系 . ? 相互之間關(guān)系獨(dú)立 . ? 對(duì)方?jīng)]有良好的 IT基礎(chǔ)設(shè)施及高素質(zhì)的人力資源 . 22 買(mǎi)方占主導(dǎo)地位 相互依賴(lài) 賣(mài)方占主導(dǎo)地位 相互獨(dú)立 寄庫(kù)管理存貨 JIT II 開(kāi)放式采購(gòu) 聯(lián)合管理存貨 戰(zhàn)略決策模型 – 續(xù) 23 Table of Contents ? Semiconductor Industry Characteristics and High Tech Industry Dynamics ? Questions surrounding CFIM – What, How, When and with Whom ? Impact on Operating Model ? Maximizing Benefits from a CFIM program ? Case Studies Summary ? Key Learnings ? Remendations ? Back Up 24 Store Product Ship Product Capture Costs Shipping Orders Forecast Demand Schedule Transport Invoice Customer Record Revenue Collect Revenue Balance Close Report Results Customers Demand Mgmt Plan Production Master Prod. Scheduling Plan Materials. Shop Floor Control Equipment Control Product Packaging Forecast Materials Record Liability Order Material Receive Material Process Invoices Process Payment Select Suppliers Plan Maintenance Suppliers Produce Product Plan Demand Solution Knowledge Process Order Website Specify Product Design Product Manufacture Rules Design Process Capture cash flow Qualify Suppliers Store Material Design Supply Chain Order Maintenance Relationship Represent. Manage Imp lementation Prepare Bid Configure Product Product Information Product Material or Services Other Information Design Solution Set Impacted Areas CFIM Impact on Operating Model 25 Based on forecasts, inventory levels, and demand information from customers, the frontend of a CFIM system will determine the “datebased” need for a replenishment quantity and will send a preliminary order to an Order Management System (OMS). Three Key Phases of CFIM Programs Demand Determination Order Management Fulfillment A CFIM Program consists of three distinct phases which must be successfully managed and executed The OMS receives the preliminary order and generates a replenishment order. This triggers planning for special packaging / labeling requirements and transportation planning. The Order Management process is concluded with an order being released for execution through a fulfillment center. The fulfillment process takes the order from an OMS and manages all activities necessary to provide the product in the form and functionality that the customer requires. This can include: “Markfor” labeling, lessthanfullcase picking, packaging, etc. 26 Replenishment Planning CFIM Program Phases and Supporting IT Tools Demand Planning System Supply Planning System Demand, Forecast Demand Demand Determination Order Management Fulfillment Order Management System Warehouse Management System Availability Determination Replenishment Order Order to Ship ATP Picked Order Order to be Picked Customer Forecasts, Inventory Information and Demand Data In order to provide customers with the services levels expected, the following systems and processes must be in place Based on forecasts, inventory levels, amp。 JMI要求更強(qiáng)的聯(lián)合計(jì)劃及溝通。s cycle time H L T1 T2 Time Demand Volatility H L T1 T2 Time Inventory Manufacturing Output FG Inv FG Inv FG Inv FG Inv FG Inv FG Inv FG Inv FG Inv FG Inv Fill Demand fr
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