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emphasize strengths ? Make any possible modifications to suit client needs ? Ask for the sale ? Address any issues or concerns in a timely, efficient manner 編制三個(gè)問(wèn)卷 ? 組織分析問(wèn)卷 ? 人員分析問(wèn)卷 ? 任務(wù)分析問(wèn)卷 常見(jiàn)的培訓(xùn)技術(shù) ? 在職培訓(xùn) ? 工作指導(dǎo)培訓(xùn) ? 講座 ? 視聽(tīng)技術(shù) ? 遠(yuǎn)距離培訓(xùn) ? 程序化教學(xué)新雇員模擬培訓(xùn) 制定培訓(xùn)開(kāi)發(fā)方案并實(shí)施 一 種 五 部 教 學(xué) 法 Five Teaching Strategies ? Cooperative Learning ? Inquiry ? Questions and Answers ? Simulation ? Demonstration 1. Cooperative Learning CL refers to a set of instructional methods in which students work in small mixed ability learning teams. Each student responds for not only for learning material in class, but also for teamwork learning. Six characteristics of CL ? )Heterogeneous ? )Positive Interdependence ? )Facetoface interaction ...talk to, listen to, connect with, ask...others ? )Individual accountability ? )Social and academic goals, Identification ? )Group processing Teacher’ s Responsibility ? Select topics ? Arrange group ? Prepare materials ? Give a task statement and set up goals ? Set up judging criteria ? Anticipate and solve problems Group Working Behavior ? Participating in group activities ? Staying in the group ? Listening ? Asking questions 2. Inquiry Inquiry approaches begin with questions and rely on them heavily thereafter as ways to stimulate students’ exploration, discovery, and critical thinking about subject matter. (Question is the basic method.) An Inquiry Approach is built around: Hypothetical cases Entrapment Tracing consequences Questioning authority ? The classroom climate is very open for students’ questioning. ? The procedure may vary from one situation to another The major objectives of Inquiry: ? To develop experience。 followup Client service ? Definition: Meets and exceeds the expectations requirements of internal and external clients。 一 個(gè) 例 子 對(duì)銷售部經(jīng)理的培訓(xùn) 職業(yè)心理素質(zhì)總要求 ? 能表現(xiàn)出專業(yè)技巧 、 自信和專業(yè)技能;具有較強(qiáng)的競(jìng)爭(zhēng)性 、 對(duì)待工作比較熱心和積極;能積極努力地達(dá)到個(gè)人 、 團(tuán)隊(duì) 、 地區(qū)和公司的目標(biāo)與目的 。 簽訂協(xié)議及勞動(dòng)合同 ? 執(zhí)行人:人力資源部 、 新雇員 ? 工作標(biāo)準(zhǔn):簽創(chuàng)新和機(jī)密消息協(xié)議;簽與知識(shí)產(chǎn)權(quán)有關(guān)的協(xié)議;簽勞動(dòng)合同 。 - 2023/4/12中華英才網(wǎng) (北京市西三角人事技術(shù)研究所舉辦) ? IBM、施樂(lè)、 MO