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It strengthens relationships and heightens morale252。CHAPTER 1INTRODUCTION LEARNING OBJECTIVES A. Improve your ability to negotiate successfully B. General strategy for successful negotiation C. Enlightened model of negotiation (fraternal twin model) Conflict is between individual people Conflict between bosses and subordinates, spouses, siblings, roommates etc.Levels of ConflictIntragroup ConflictIt promotes awareness of self and others 252。It promises anizational change and adaptation.252。 Conflict that occurs within an individual We want an ice cream cone badly, but we know that ice cream is very fattening Interpersonal ConflictIt encourages personal and psychological development252。Discussing conflict makes anizational members more aware and able to cope with problems252。Mind amp。Withingroup negotiationAmong team and mittee members and within families, classes etc.Intergroup ConflictIt can be stimulating and funFive Major Strategies for