【正文】
application programming interfaces 運(yùn)作管理 BPR(Business Process Reengineering) Michael Hammer: “ the fundamental rethinking and radical redesign of business process to achieve dramatic improvements in critical,contemporary measures of the performance, such as cost,quality,service, and speed.” 運(yùn)作管理 BPR(Business Process Reengineering) Rules ? Outeoriented ? Empower those who use the output of the process perform the process. – Employees, customers, suppliers ? Merge informationprocessing work into the real work that produces the information – reduce the errors in transferring the information ? Treating geographically dispersed resources as though they were centralized – centralized database, telemunication work, inter 運(yùn)作管理 BPR (Business Process Reengineering) Rules continue ? Link parallel activities instead of integrating their results – cut cost, improve efficiency... ? Put the decision point where the work is performed, and build control – more educated staff, decisionaiding technology, more responsive anizations ? capture information onceat the source – online information system, avoiding erroneous data Based on the mon platform of the innovative use of IT 運(yùn)作管理 BPR(Business Process Reengineering) Six steps for BPR Step1 State a case for action Step2 Identify the process for reengineering Step3 Evaluate enablers of reengineering Step4 Understand the current process Step5 Create a new process design Step6 Implement the reengineered process 運(yùn)作管理 波音 (777) 企業(yè) 國家 零件 A len ia 意大利 翼片 W ing f lap s A e r oSpa c e T ech . 澳大利亞 尾翼舵 Rudde r CASA 西班牙