【正文】 ially useful when a group member or members are stuck on a topic that is outofscope. Usually, this tool helps name this situation and allows the group to move on to more fruitful discussions. If the subject is critical and bees a roadblock to progress, yet is not within the group’s circle of control or influence, a group may need to involve others to address the issue. Steps: 1. Draw circles on a chart and post for easy reference 2. Present the model as a framework for determining what to work on 3. Explain that it is based on Stephen Covey’s work about effective people spending the majority of their energy working on things within their control or influence 4. If using it to sort ideas, have the group members place ideas in the appropriate circles 5. If using it to brainstorm things to work on, have the group members generate topics and then place the ideas in the appropriate circles 6. For important issues that fall in the concern ring, identify the stakeholders to involve and plan how to influence them 7. Encourage the group to be realistic in assessing what they have control over yet not be too conservative 8. Move to problem solving or action planning, focusing on the items in the inner circles 16 Workshop_Facilitaton_Tools Updated April 2023 GoFast!Circles of Control, Influence, Concern, continued Tips: 1. Always have the chart posted so it can be referenced when the group goes off track 2. When many items fall in the ―concern‖ ring, ask the group if the leader needs to be involved to reframe their task, or if other people who have control or influence need to be engaged 3. For key items that fall in the ―concern‖ ring, ask if some aspect of it can be within their control or influence – get specific 4. Use this chart as a parking lot for issues that fall outofscope for this session 5. Can be used before the workshop with the leader in identifying appropriate participants and decision panel members 6. Can also be used to remind people before brainstorming or problem solving to focus on areas within their circles of control and influence 7. Use as a check point for remendations – is this something within our control? Can we influence the stakeholders to support our remendation? 8. Use as a point of clarification at a gallery prior to people ―dot voting‖ on topics to work on (see Dot Voting tool) 17 Workshop_Facilitaton_Tools Updated April 2023 GoFast!Circles of Control, Influence, Concern Tool Instructions: 1. Explain the three rings of the model, explain most productive work falls into the inner two rings 2. Agree on what our group has control, influence, or just concern 3. Post information on the chart in the appropriate area 4. Discuss the ―concern‖ and ―influence‖ aspects, identify key stakeholders you should involve and plan how to increase your control or to exercise your influence Control Concern Influence 18 Workshop_Facilitaton_Tools Updated April 2023 GoFast!Fist to Five Thumbs Up What are they? Fist to Five and Thumbs Up are methods for checking consensus and reaching group decisions. Why use them? When a group is working on solving a problem or reaching a decision, having a visual means for polling the group is very helpful. Either of these techniques gives a quick visual read on level of agreement, identifies who needs to discuss things more and who is ready to move on to a decision. Fist to Five and Thumbs Up enables the group to determine if there is agreement or disagreement among the group members and assures everyone is heard. Steps: 1. After some amount of discussion, anyone in the group can ask to check for consensus 2. Choose one of the methods and explain how it works a. Fist to Five: use the of fingers on one hand to signify level of agreement (fist – not at all up to five – total agreement b. Thumbs Up: use the position of your thumb to signify agreement (thumb up), unsure, need more discussion (thumb sideways), against (thumb down) 3. For group members at less than four or five or without a thumbs up, ask them to explain what remains to be discussed or resolved 19 Workshop_Facilitaton_Tools Updated April 2023 GoFast!Fist to Five and Thumbs Up, continued Tips: 1. Make sure that the decision is appropriate for consensus and total mitment from all group members is required 2. Have someone clearly state the decision to be made or topic to be voted on 3. Continue to discuss points of difference and periodically test for progress 4. Fist to Five: Ask people to indicate how close to agreement they are by displaying the appropriate number of fingers: 5 = fully mitted 4 = close enough to fully support it 3 = getting there, close, need more information 2 = still a ways to go 1 = skeptical Fist = total disagreement 5. Thumbs Up: Ask people to indicate how close to agreement they are by displaying their thumbs in one of three ways: Thumbs Up = fully mitted, total agreement Thumbs Sideways = unsure, want more discussion Thumbs Down = skeptical, disagreement, need lots more discussion ? For participants showing less than four, ask them to state what makes them unfortable with the decision and what it will take to get to 4 or 5 ? Make sure everyone is participating and not showing disagreement or disengaging by abstaining 20 Workshop_Facilitaton_Tools Updated April 2023 GoFast!15 Words What is it? 15 Words is used to help a group summarize and clearly articulate an issue, problem statement, project definition, or the scope of the overall change initiative. The subject can range from detailed to general. Why use it? Group members are frequently called on to describe the initiative and having a succinct definition is important. The statement created from the 15 Word activity can help in: 1. Casual conversation with others, whether they are peers, managers, sponsors, or senio