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ase 2 Program Status This is where we are going. Companywide * Demonstrate senior management mitment. * Identify managers39。 needs to implement changes. * Refine changes to ensure success. 31 Communication Plan ? Communication of Core Values to ALL employees ? Core Values statement ? Video from CEO ? Divisional briefings ? Incorporate into orientation for new staff ? Incorporate into Performance Management training via petency model 32 Performance Management ? Using the Balanced Scorecard approach, we helped ? develop the anisation scorecard ? develop the departmental scorecards ? define the performance targets ? Developed a petency model based on Core Values ? Performance management training for all employees 33 Recognition Programs Bonuses/Incentives Individual Merit Base Pay Benefits Performance ResultsRelated Programs Core Programs Stock Total Rewards Strategy 34 Culture Development Initiatives Learning Development Plan ?Identify anisational development needs ?Develop learning and development plans that link to business and strategic objectives Leadership Development Plan ?Conduct onetoone sessions with management team members to develop individual leadership development plan Culture Development Teams ?Build crossfunctional teams ?WW facilitates the interactions, planning and decision making of the teams ?Encourage and appraise the demonstration of desired behaviours 35 Leadership Development Plan “ Leaders walk the talk.” The degree to which the Top Team accepts the change plan as the best one under the circumstances The degree to which the Top Team accepts the new culture as being in line with their personal goals. The petence of the anization, in terms of abilities, systems, infrastructure in achieving the change plan. The extent to which the Top Team shares the interpretation of the new culture. In any change initiative, the critical point is to give people the petencies they need to make change happen. This should start from the leadership team who needs to act as Role Models. Through a self assessment, we assisted members of the senior management team to build an individualized leadership development plan. 36 Learning and Development Plan LEARNING AND DEVELOPMENT provides the knowledge, skills and the information sharing forum to help employees change their behaviors to match the culture and vision. Tackles the areas needing development in the whole anization. The training or development might take several forms: project work, customer visits as well as classroom training. We identified the anizationwide gaps and a development plan to bridge them. We then monitored the implementation of the plan. 37 Teams created within each Business Unit to address existing barriers that prevent the desired culture from being demonstrated. Issues may involve: ? rules and policies ? goals and measures ? physical environment ? anizational structure HR culture teams can address these issues: ? staffing and selection ? training and development ? ceremonies and events ? rewards and recognition Culture Development Teams CULTURE DEVELOPMENT TEAMS instill new culture,values and behaviors by solving critical business problems, caused by old work culture and thinking, that prevent us from most effectively supporting the strategy. 38 Organizati