【正文】 ................................................................................................................. 30 Purchasing process.............................................................................................................. 30 Purchasing information ....................................................................................................... 30 Verification of Purchased Product ........................................................................................ 30 生產(chǎn)和服務(wù)提供 Production and service provision ................................................................ 30 生產(chǎn)和服務(wù)提供的控制 Control of production and service provision. ................................. 30 控制計(jì)劃 Control plan .................................................................................................... 31 作業(yè)指導(dǎo)書 Work instruction .......................................................................................... 31 作業(yè)設(shè)定的驗(yàn)證 Verification of job setups ..................................................................... 31 預(yù) 防性和預(yù)測性維護(hù) Preventive and predictive maintenance ........................................... 31 生產(chǎn)計(jì)劃 Production scheduling...................................................................................... 32 服務(wù)信息反饋 Feedback of information from service........................................................ 32 與客戶的服務(wù)協(xié)議 Service agreements with customer ..................................................... 32 標(biāo)識和可追溯性 Identification and traceability .................................................................. 33 顧客財(cái)產(chǎn) Customer Property............................................................................................. 33 產(chǎn)品防護(hù) Preservation of product ...................................................................................... 33 環(huán)境及 職業(yè)健康安全運(yùn)行控制 EHS Operation Control...................................................... 34 監(jiān)視和測量設(shè)備的控制 Control of monitoring and measuring devices .................................. 34 測量系統(tǒng)分析 MSA .......................................................................................................... 35 實(shí)驗(yàn)室要求 Laboratory requirements ................................................................................. 36 支持性文件 Supportive Document ....................................................................................... 36 8. 測 量、分析和改進(jìn) Measurement, Analysis and improvement ................................................. 36 目的與范圍 Goal and scope ................................................................................................. 36 總則 General ....................................................................................................................... 37 測量和監(jiān)視 Monitoring and measurement ............................................................................ 37 顧客滿意度 Customer satisfaction ..................................................................................... 37 內(nèi)部體系審核 internal audit.............................................................................................. 38 管理體系審核 Quality management system audit ............................................................. 38 過程質(zhì)量審核 Manufacturing process audit ..................................................................... 38 產(chǎn)品質(zhì)量審核 Product audit............................................................................................ 38 內(nèi)部審核計(jì)劃 Internal audit plans .................................................................................... 38 內(nèi)審員資格 internal auditor qualification ........................................................................ 38 過程的測量和監(jiān)視 Monitoring and measurement of process .............................................. 39 過程的監(jiān)控和測量 Monitoring and measurement of manufacturing processes ................... 39 產(chǎn)品的測量和監(jiān)視 Monitoring and measurement of product ............................................... 39 全尺寸檢驗(yàn)和功能試驗(yàn) Layout inspection and functional testing ..................................... 40 外觀項(xiàng)目 Appearance items ............................................................................................ 40 環(huán)境監(jiān)測和測量 monitoring and measurement of environment ............................................ 40 職業(yè)健康安全績效監(jiān)測和測量 monitoring and measurement of EHS performance .............. 40 不合格的控制 Control of nonconformity .............................................................................. 40 不合格產(chǎn)品的控制 control of nonconforming product ........................................................ 41 返工產(chǎn)品的控制 Control of reworked product .................................................................... 41 顧客信息 Customer information ......................................................................................... 41 顧客的授權(quán) Customer waiver ............................................................................................ 41 環(huán)境不符合 Environment nonconformity ............................................................................ 41 職業(yè)健康安全不符合 OHS nonconformity ......................................................................... 41 公司級資料的分析和使用 analysis and use of panylevel data ..................................... 42 改進(jìn) improvements ............................................................................................................. 42 持續(xù)改進(jìn) continual improvement ...................................................................................... 42 解決問題 Problem solving ............................................................................................. 43 防錯(cuò) Errorproofing ........................................................................................................ 43 糾正措施影響 Corrective action impact ........................................................................... 43 退貨產(chǎn)品試驗(yàn) /分析 Rejected product test/ a