【正文】 Training Needs Grid (Format)Department: ____________________________Position: ____________________________Names1234567TotalProductivityRatio (%)Tasks+01234567891011121314Total+0Total Productivity RatioKnows how to and does +Doesn’t know / does poorly Knows how to but doesn’t perform 0Productivity ratio=number of ”+ “ for each task/ total number of staff Total productivity ratio=total “+ ” / (total number of staff X total number of tasks)1. List all your employees per position and list the tasks list requested to hold this position2. Analysis the performance of each staff per task and calculate the number of “+”, “0” and ““3. Calculate the productivity ratio for each task for the same position in your department 4. Calculate the total number of “+”, “0”, ““5. Calculate the total productivity ratio of your department for the same position6. Transfer the tasks with ““ into (department training format) with the productivity ratio。 Foreign language objective167。 Quality service objective167。 development objective Training business plan objectives which are:167。 other activities related to trainingConsult with HODs, Hotel GM and use Training Manager, GM7. Summary of Annual Training PlanUse and calculate all figuresTraining Manager8. Do the hotel Annual Training Plan BookletFinish the Existing Hotel Training Library part and bine the whole finished Annual Training Plan Training Manager9. Send and distribute Annual Training PlanSend soft copies to Accor China . office at the end of previous November, distribute hard copies to all HODsTraining Manager, HRD10. Annual Training Plan followupConduct spot check amp。 Training MissionConsult with Hotel GM amp。 library plan and budget 9. Summary of annual training plan amp。 BudgetI. Annual Training Plan 01 General OverviewProcedure purpose: To lay down guidelines for hotel training manager to make and/or supervise the hotel annual training activities planning based on proper performance analysis, keeping in mind the hotel goal, operation needs, as well as staff petencies and career development。 A range of courses suitable for all jobs and activities General Overview Accor training policy is an ongoing pledge for our employees39。 Training History Training Library Training Activities Innovaccor Flowchart of Innovaccor Presentation Slides of Innovaccor Accor Corner /ELearning Sample of Accor Corner Accor Asia Certified Trainer’s Meeting Flowchart of Accor Asia Certified Trainer’s Meeting Accor China . Meeting Flowchart of Accor China . Meeting Trainer’s Club III. External Training03 External Training Overview03A Flowchart of External Training03B Application Form Format03C Training Contract Format Cross Exposure Training Flowchart of External Training Application Form Report Form of Cross Exposure Training Occupational Certification Hotel Sponsored Education IV. Corporate Training 04 Policy and Procedures04A Flowchart of Corporate Training04B Training Course Mission Statement04C Questionnaire for Course04D Training Contract04E Course Evaluation Form Trainer Certification V. Preopening Guideline05 PreOpening Training Checklist05A PreOpening Master Training Plan Format 1 05B PreOpening Master Training Plan Format 205C Attendance Form for PreOpening Training Preopening Corporate Programs Package VI. APPENDIXResources Library List of Accor China Hotels Useful Websites Accor China . amp。 Procedures Generic Training Flowchart of Generic Training Enrolment Form Sample of the Monthly Training Calendar Sample of the Wele Letter Attendance Form Departmental Training Flowchart of Departmental Training New Hire Check List Departmental Training Plan amp。 ProceduresAccor China Human Resources2004 Table of ContentI. Annual Training Plan01 General Overview SOP for Annual training Plan Guideline to Annual Training Plan Preparation Annual Training Plan Outline Annual Training Plan and Follow up Report Format Departmental Training Needs Grid and SampleII. In House Training02 Policy amp。 Facilities Training Record amp。 To provide a training course per employee per year through training in the workplace sanitation 11. Others Departmental TrainingFor all technical skills,conducted by the department Cross Department TrainingTraining Budget: 3 % Of Payroll Per Year * Trainees’ salary not to be included in training budget I. Annual Training Plan amp。 budget 6. Cross Exposure, external panies programs, pulsory government training plan and budget7. Corporate training plan and budget8. Training meetings, activities amp。 Sample Annual Training Plan ProcessWhat ?How ?Who ?1. Define Hotel Mission amp。 budgetConsult with HODs, Hotel GM and use Training Manager5. Define Corporate Training Needs, plan and budgetConsult with HODs, Hotel GM and use Training Manager6. Training library, meetings amp。 sample of Train