【正文】 in Management，SCM)的調(diào)查 [1],實施供應(yīng)鏈管理，供應(yīng)鏈節(jié)點企業(yè)可以實現(xiàn)以下多方面的效益： (l)總供應(yīng)鏈 管理成本 (占收入的百分比) 降低 10%以上； (2)訂單滿 足提前期縮短 25%—35%；(3)中型企業(yè)的增 值生產(chǎn)率提高 10%以上； (4)績優(yōu)企 業(yè)資產(chǎn)運營業(yè)績提高 15%—20%； (5)中型企 業(yè)的庫存降低 3%，績優(yōu)企業(yè)的庫存降低 15%； (6)績優(yōu)企 業(yè)在現(xiàn)金流轉(zhuǎn)周期上比一般企業(yè)保持 45—65 天的優(yōu)勢。企 業(yè)經(jīng)營環(huán)境的變化，使得原來各個分散的企業(yè)逐漸意識到，要在激烈 競爭的市場中生存下來，必須 與其他企業(yè)建立一種 戰(zhàn)略上的伙伴關(guān)系， 實 行優(yōu)勢互補， 發(fā)揮各企業(yè)的核心能力，并且在一種跨企業(yè)的集成管理模式下，使各個企業(yè)能夠統(tǒng)一協(xié)調(diào)起來。關(guān)鍵詞：供應(yīng)鏈，供應(yīng)鏈績效評價，供應(yīng)鏈績效評價指標體系，模糊層次分析法, 模糊綜合評價體系CONSTRUCT OF SUPPLY CHAIN MANAGEMENT PERFORMANCE MEASUREMENT SYSTEM3 / 61ABSTRACTAlong with the development of Science and technology, and with the advance of the consumption level, the working circumstance of the corporation has been changed leading to the birth of the rapid diversification and the unforeseen buyers39。第四章，在符合實際的具體指標層次結(jié)構(gòu)上，采用模糊層次分析法確定各個指標的重要性權(quán)重。建立模糊綜合評價模型，針對不同供應(yīng)鏈之間或供應(yīng)鏈的不同時段進行績效評價，解決定性與定量指標的綜合評價問題。并且具體對常用的供應(yīng)鏈績效評價體系:SCOR模型、平衡記分法和傳統(tǒng)的績效評價指標體2 / 61系進行介紹和分析。作為一種集成的管理思想和方法，供應(yīng)鏈管理通過前饋的信息流和反饋的物料流及信息流將供應(yīng)商，制造商，分銷商直到最終用戶聯(lián)系起來，執(zhí)行供 應(yīng)鏈中從供應(yīng)商到最終用戶的物流的計劃和控制等職能。供應(yīng)鏈是當代企業(yè)界的最新組織形式之一，它能把多個相關(guān)企業(yè)或企業(yè)集團原本獨立的資源進行有效的整合，使之發(fā)揮出“1+1 2”的整體效益。 這就要求企業(yè)跳出傳統(tǒng)的經(jīng)營管理模式，不僅要關(guān)注企業(yè)內(nèi)部的資源和競爭力，而且必須關(guān)注企業(yè)外部的資源和競爭力，強調(diào)從供應(yīng)商到分銷商，零售商及最終顧客的整條供應(yīng)鏈上的資源和競爭力的集成。而這種轉(zhuǎn)變?nèi)绾芜_到理想的效果，必須以相對客觀的標準和方法予以評價，以幫助企業(yè)發(fā)現(xiàn)問題、尋求解決方法，從而促進供應(yīng)鏈的有效改進和運作。在對供應(yīng)鏈績效研究現(xiàn)狀，其中包括評價模型、指標體系和評價方法的研究現(xiàn)狀的分析過程中，提出了供應(yīng)鏈績效評價體系的設(shè)計原則和設(shè)計方法。依據(jù)實際應(yīng)用情況的不同，給出績效評價指標權(quán)重的確定方法。第三章，確定供應(yīng)鏈績效評價指標層次結(jié)構(gòu)，為建立供應(yīng)鏈績效綜合評價體系選擇適當?shù)闹笜梭w系，并在此基礎(chǔ)上給出供應(yīng)鏈績效評價指標的含義。第六章， 最后 ，對本文的研究工作進行了總結(jié)，并提出有待進一步研究的問題。 SCM. After that, the deep investigation is carried on 4 / 61into the current situation in SCPM, included the evaluation model, index system and evaluation method. During it, we put forward the design principle and process of SCPMS. Based on the research on the traditional evaluation model of performance measurement, such as SCOR, BSC and traditional performance evaluation index system, a new evaluation system of SCPM, named Supply Chain Performance Fuzzy Measurement System (SCPFMS), is proposed. Its index system satisfies the design requirements of SCM better. It provides different method for confirming the weight of index .It also gives a new evaluation model of SCPM for different SC and different period in SC, which resolves the problem of prehensive appraisal with the quantitative index and qualitative index. According to this research mentality, this article divides into the full text six chapters to carry on the elaboration, the concrete structure is as follows:First chapter, the research on supply chain as well as the supply chain achievements appraisal theory, in this foundation, gives in this article to supply the chain, the supply chain management as well as the supply chain achievements appraisal definition and the connotation. And proposed this article main research content as well as the research significance in this foundation.Second chapter, studying the basic theory of Measurement of the Supply Chain Performance.Third chapter, determined the supply chain achievements appraisal target hierarchical structure, for the establishment supply chain achievements quality synthetic evaluation system choice suitable target system, and establishes the supply chain achievements appraisal target in this foundation the algorithm model.Fourth chapter, in conforms to in the actual concrete target hierarchical structure, uses the fuzzy analytic hierarchy process to determine each target the important weight. And take this as the foundation, uses the multilevel fuzzy optimal models, the realization supply chain achievements appraisal.Fifth chapter, to supplies the chain in the establishment supply chain achievements quality synthetic evaluation system foundation the achievements to carry on the real diagnosis analysis.Sixth chapter, the research marks a first step. It gives insight into theoretic of SCPMS. 5 / 61It also establishes a template for future research and investigation.KEYWORDS: Supply Chain, Measurement of the Supply Chain Performance, Indices System of Supply Chain Performance Evaluation, Fuzzy Analytic Hierarchy Process, Supply Chain Performance Fuzzy Measurement System1 / 61目 錄1 導(dǎo)論 ....................................................................................................................................1 問題的提出 ..........................................................................................1 文獻綜述 ..............................................................................................2 本文研究的目標、內(nèi)容與意義 .........................................................102 供應(yīng)鏈績效評價的理論基礎(chǔ) ..........................................................................................13 供應(yīng)鏈績效評價的原則 ...................................................................13 供應(yīng)鏈績效評價主要涉及范圍 .......................................................14 供應(yīng)鏈績效評價內(nèi)容 .......................................................................15 供應(yīng)鏈績效評價的作用 ....................................................................173 供應(yīng)鏈績效評價指標的篩選 ..........................................................................................18 篩選過程 ............................................................................................18 供應(yīng)鏈績效評價指標層次結(jié)構(gòu)確定及指標含義 ............................284 評價模型構(gòu)建 ..................................................................................................................37 模糊層次分析法基本原理 ................................................................37 建立遞階層次結(jié)構(gòu)模型 ....................................................................38 指標權(quán)重的確定 ................................................................................38 多層次模糊優(yōu)選模型的建立 ............................................................42 供應(yīng)鏈績效評價結(jié)果的補充說明 ...................................................455 案例分析 ..........................................................................................................................45 建立指標層次模型 ......................