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帶來什么價值?!薄翱冃А?“結果+過程”優(yōu)秀的績效,不僅取決于做事的結果,還取決于做這件事所擁有的行為或素質。從實踐中得到的證據(jù)表明,許多詞語被用來表示作為結果/產(chǎn)出的績效。泰勒的科學管理、戴明的TQM一直在解決或試圖解決這個問題。第二章 概念界定中國發(fā)電企業(yè)按照廠網(wǎng)分開要求,主要指新組建的華能、大唐、華電、國電、電力投資等5家資產(chǎn)大抵相當?shù)娜珖元毩l(fā)電集團,同時也包括著其管轄范圍內(nèi)的各下屬電廠。 具體來說,歐美企業(yè)一般比較注重個人績效的考核,而日本企業(yè)比較注重團隊的考核。目前一些發(fā)電企業(yè)已經(jīng)意識到這些,所以,知識經(jīng)濟時代下的人力資源管理的導入是社會發(fā)展的必然。在完善電力市場體制的過程中,許多西方國家也都付出了相當大的代價,諸如美國加州的停電事故、英國發(fā)電企業(yè)在競爭中被法國發(fā)電企業(yè)逐步擊敗的事實,給我國電力企業(yè)改革提供了很多的經(jīng)驗。良好的績效管理系統(tǒng)會提供一個系統(tǒng)的約束和監(jiān)督員工工作績效的方法。最后,工作績效評價能夠而且應當被運用于企業(yè)的員工職業(yè)發(fā)展規(guī)劃指定過程,這是因為,它為企業(yè)根據(jù)員工已經(jīng)表現(xiàn)出來的優(yōu)點和弱點制定員工的個人職業(yè)發(fā)展規(guī)劃提供了一個絕好的機會??冃Ч芾硎侨肆Y源管理中的核心部分,是提高企業(yè)人力資源管理水平一項必不可少的改革內(nèi)容。從長期看,電力體制改革后電力生產(chǎn)企業(yè)將出現(xiàn)分化,呈現(xiàn)“強者更強,弱者淘汰”的格局。電力體制改革將改變原有的電力行業(yè)地區(qū)壁壘和優(yōu)劣不分的混亂局面。隨著電力體制改革的全面展開,必將引發(fā)行業(yè)大重組和電力公司盈利水平分化。至此,首先 23:月度考核 23:工作標準法 23:直接上級評價工作業(yè)績,被考核者進行工作態(tài)度事實記錄 24 24 24 24 25 25 27 27 28 28 28 29 29 29 29 29 29 29 29 29 30 30 31 32 32 32 32 33,及時反饋考核結果 33 33,旨在強調結果反饋對績效改進的作用 34,充分體現(xiàn)溝通與反饋原則 34,規(guī)范考核工作 3監(jiān)督機制 34 35第六章 績效管理制度改革效果分析及啟示 36:博弈分析模型 36 36: 36 37:成本—收益模型 38 38 39 40參 考 文 獻 42致謝 43附錄 44在學期間的研究成果及發(fā)表的學術論文 52第一章 緒論改革開放以來,我國電力工業(yè)發(fā)展迅速,有力地支持了國民經(jīng)濟的快速發(fā)展。這對我國目前發(fā)電企業(yè)開展有效的績效管理具有重要的指導意義和應用價值。s administrator, directors of teams and groups, general staff. Set up the tertiary system of examining in view of the above. We carry on the design of the system to assess to three floors and three kinds of personnel separately. Every examination scheme to design according to working characteristic their , select different examination method, examine cycle, examine subject,etc. for use.The management system of the performance reforms the result analysis and enlightenmentWe in the course of making the perfection of the system, a lot of customers have referred to such question too: What size does the perfection of the system have to the benefits of enterprises on earth promotion? About this question, we have no idea to answer directly, can only pass another way , That is to say and include factory leader, middle level leader, and most staff pass to project approval of itself, From thinking the perfection of the system beneficial to enterprises subjectively, through such a direction which most people assert, We can think that the settingup and perfection of the system are helpful to enterprises .I sound out and make with method and other appraisal methods that pare with once, Not basically very feasible, there is no convincingness. This text sound out and adopt the way of playing chess and analyses, result in reform analyses, The result is not very obvious either, have just talked about any views to examining of the individual.摘 要績效管理是人力資源管理的核心內(nèi)容,它決定著企業(yè)的人力資源管理水平。t be totally implemented either, all examination, just for the distribution of the staff39。s enthusiasm of working, Improve the working behavior, improve the working performance. Proceed from this purpose , examine and should add and pay attention to course is but can39。 And take a large number of very much easy to cause staff39。本文試探著采用博弈分析的方法,對改革的效果進行分析,效果也不十分明顯,只是談出了個人對考核的一點啟示。依據(jù)各個崗位的管理層級差別,縱向分為:部門管理者、班組負責人、一般員工三個層級,并據(jù)此建立三級考核體系。這項規(guī)定是電力企業(yè)經(jīng)過數(shù)十年的探索形成的相當完整的、操作性很強的考核制度。這樣,我們就完成了整體的考核方案。一個良好的考核方案需要滿足以下幾項要求:(1)全面、簡單與有效;(2)明確與具體;(3)一致與可靠;(4)客觀與公正;(5)參與和公開。從考核體系看,由于不能完全落實,考核只是為了員工的獎金分配,因此并不能體現(xiàn)對員工的激勵?,F(xiàn)行指標的選取并不是由上下級溝通制定,而是單項流程,導致指標沒有達到按照關鍵績效指標的原則進行選取,不能很好的支持企業(yè)戰(zhàn)略目標的實現(xiàn)。電廠現(xiàn)行上級考核下級的單方面的縱向考核,存在著監(jiān)督機制缺位的問題。1發(fā)電企業(yè)績效管理現(xiàn)狀研究通過對若干家電廠進行了實地的考察以及資料的分析情況看,這些電廠目前基本都是采用如下考核機制:領導班子的三項責任制考核(資產(chǎn)經(jīng)營目標責任制考核、安全生產(chǎn)責任制考核、黨風廉政及精神文明建設考核)。本文通過對西方發(fā)達國家發(fā)電企業(yè)和國內(nèi)發(fā)電企業(yè)的比較研究與分析,提出了適合我國發(fā)電企業(yè)改革的考核設計方案。其中,績效管理是人力資源管理中的核心部分,是提高企業(yè)人力資源管理水平的一項重要的內(nèi)容。最終作者設計出了一套以結果考核和過程考核相結合的一種考核方式,改進了原來發(fā)電企業(yè)僅進行結果考核的現(xiàn)狀。幾方面的考核工作或者是獨立開展,或者是并行,導致各項考核工作在時間及內(nèi)容出現(xiàn)重疊甚至沖突,造成管理成本浪費;而且,占用員工大量工作時間極易引起抵觸情緒,不利于工作的有效開展。部門考核相對較為完善,但指標的選取缺乏規(guī)范。從這一目的出發(fā),考核應該更加重視過程,而不能過分強調結果以及結果的使用;當然,如果過于忽視結果的使用,也會使考核者和被考核者不重視考核過程、達不到考核的目的。 考核方案設計要求績效考核方案是實施績效管理的可操作方案。最終形成一種績效改進的效果,因為績效改進才是績效考核的最終目的。安全生產(chǎn)行為規(guī)范考核,在電廠已經(jīng)實行了若干年也比較完善,每個電廠都有統(tǒng)一的《安全生產(chǎn)經(jīng)濟獎懲管理規(guī)定》。根據(jù)各個部門在實現(xiàn)電廠整體目標中發(fā)揮的作用不同,將部門內(nèi)員工橫向分為三類:生產(chǎn)類、管理職能類、輔助服務類。4績效管理制度改革效果分析及啟示我們在對績效管理制度的改革完善過程中,許多客戶也提到了這樣的問題:制度的完善到底對企業(yè)的效益有多大的提升? 本文曾經(jīng)試探著用有無對比的方法以及其他的評價方法來做,但可靠性不強,缺乏說服力。s human resources management. This text passes the investigation and research of the western electricity power enterprise of developed country and domestic electricity power enterprise directly or indirectly, Have put forward the plan of design of examination of the suitable national reform of electricity power enterprise. Main research contents of this text: It performance in electricity power enterprise examine work analyse in terms of strategy, Carry on reform with view system to assess in enterprise of system , examine and examines and bine together original department with the individual performance, Perfect the distribution system two times of electricity power enterprise especially. Manage the current situation to study in a performance of electricity power enterpriseThrough go on observation and collection of the materials on the spot to several electrical home appliances factory, We find that these power plants all adopt the following mechanism of examining basically at present at present: Namely three responsibility system of leading group examine(assets management target responsibility system examine, system of responsibility in safe production examine, Party conduct clean government and construction of spiritual civilization examine). Affirm fully power plant implement while examining score that work make for many years, We think after study the performance management system of power plant and interview investigation extensively allsidedly, Power plant current performance management system a great deal of issues have , and a lot of negative utility has produced from this.What power plant carry on at present but performance examine, performance a link of management, Have a systematic one from improve enterprise angle of performance improve the system of examining of enterprises. Several examin