【正文】 .10 考核指標及方法 ............................................................................................................10 相關記錄及文檔 ............................................................................................................10 其他支持（5 分） ..................................................................................................................10 內容定義 ........................................................................................................................10 要求和流程 ....................................................................................................................11 考核指標及方法 ............................................................................................................11 2 / 22第 2 部分 軟件版本支持服務（10 分） ...........................................................................................11 內容定義 .................................................................................................................................11 要求和流程 .............................................................................................................................11 時限要求 .................................................................................................................................12 考核指標及方法 .....................................................................................................................12 相關記錄及文檔 .....................................................................................................................13第 3 部分 資料更新服務（5 分） .....................................................................................................13 內容定義 .................................................................................................................................13 要求和流程 .............................................................................................................................13 時限要求 .................................................................................................................................13 考核指標及方法 .....................................................................................................................13 相關記錄及文檔 .....................................................................................................................13第 4 部分 技術交流（5 分） .............................................................................................................13 技術交流（5 分） ..................................................................................................................13 內容定義 ........................................................................................................................13 要求和流程 ....................................................................................................................14 時限要求 ........................................................................................................................14 考核指標及方法 ............................................................................................................14 服務例會（5 分） ..................................................................................................................14 內容定義 ........................................................................................................................14 要求和流程 ....................