【正文】 e study, identified the employees on the principles of work and analysis, on this basis, focusing on the employee performance management process, performance plans, performance evaluation method. the KPA+KPI performance evaluation model KPI also in the design and establishment of the weights were discussed in detail. In the performance management system on the basis of the study, Based on the theory of Oracle Balanced Scorecard performance management system model Oracle introduced the concept of Balanced Scorecard and the basis of their performance management processes. and integrate our enterprise information is the current status, Based on the Oracle Balanced Scorecard and work flow technology framework for systems development programs, design and development of a performance management system for employees to staff performance evaluation in a timely 中國(guó)科 學(xué)院研究生院碩士學(xué)位論文 基于 Oracle 平衡記分卡的績(jī)效管理系統(tǒng)的研究與實(shí)現(xiàn) 4 manner, improve the management of human resources and scientific and efficient. Keywords: Performance management, work analysis, KPI weights, Oracle Balanced Scorecard, Performance Management System 中國(guó)科學(xué)院研究生院碩士學(xué)位論文 目錄 5 目 錄 摘 要 ............................................................................................................................ 1 目 錄 ............................................................................................................................ 5 1 緒 論 ........................................................................................................................ 9 引言 ................................................................................................................. 9 績(jī)效管理國(guó)內(nèi)外發(fā)展現(xiàn)狀 ............................................................................. 9 國(guó)內(nèi)發(fā)展概況 ....................................................................................... 9 國(guó)外發(fā)展概況 ..................................................................................... 11 本文的目的與意義 ....................................................................................... 11 本文研究的思路及方法 ............................................................................... 12 2 企業(yè)績(jī)效管理理論及需求分析 .............................................................................. 13 績(jī)效管理的定義 ........................................................................................... 13 績(jī)效管理的內(nèi)容 ........................................................................................... 13 某電網(wǎng)公司下屬實(shí)業(yè)總公司績(jī)效管理現(xiàn)狀調(diào)研 ....................................... 15 從考核角度看企業(yè)績(jī)效管理存在的問(wèn)題 ................................................... 17 我國(guó)企業(yè)績(jī)效管理的需求分析 ................................................................... 18 企業(yè)績(jī)效管理需要解決的問(wèn)題研究 ........................................................... 20 3 企業(yè)績(jī)效管理體系研究 .......................................................................................... 21 績(jī)效考核內(nèi)容確定 ....................................................................................... 21 中國(guó)科 學(xué)院研究生院碩士學(xué)位論文 基于 Oracle 平衡記分卡的績(jī)效管理系統(tǒng)的研究與實(shí)現(xiàn) 6 關(guān)鍵績(jī)效目標(biāo)（ KPA）和關(guān)鍵績(jī)效指標(biāo)（ KPI） ....................................... 24 KPA 的定義 ....................................................................................... 24 KPI 的定義 ....................................................................................... 25 KPI 的設(shè)計(jì)原則和方法 ................................................................... 26 KPI 權(quán)重的確立 ............................................................................... 26 KPA 與 KPI 之間的關(guān)系 ................................................................... 31 績(jī)效考核方法設(shè)計(jì) ....................................................................................... 32 4 基于 Oracle 平衡記分卡的企業(yè)績(jī)效管理系統(tǒng)模式設(shè)計(jì) .................................... 34 什么是平衡記分卡（ BSC） ........................................................................ 35 平衡記分卡簡(jiǎn)介 ................................................................................ 35 Oracle 平衡記分卡簡(jiǎn)介 .................................................................... 37 引言 ........................................................................................ 37 ERP 系統(tǒng)簡(jiǎn)介 .......................................................................... 38 Oracle ERP 系統(tǒng)特點(diǎn) ............................................................... 39 Oracle BSC 模塊簡(jiǎn)介 ............................................................... 41 Oracle BSC 的優(yōu)點(diǎn) ................................................................... 42 Oracle BSC 的不足 ................................................................... 43 平衡記分卡的建立 ....................................................................................... 44 工作流技術(shù)簡(jiǎn)介 ........................................................................................... 45 5 基于 Oracle 平衡記分卡的績(jī)效管理系統(tǒng)的實(shí)現(xiàn) ................................................ 49 中國(guó)科學(xué)院研究生院碩士學(xué)位論文 目錄 7 系統(tǒng)設(shè)計(jì)目標(biāo)及需求分析 ........................................................................... 49 系統(tǒng)設(shè)計(jì)目標(biāo) .................................................................................... 49 系統(tǒng)整體需求分析 ............................................................................ 49 系統(tǒng)業(yè)務(wù)流程分析 ....................................................................................... 50 績(jī)效指標(biāo)體系維護(hù) ............................................................................ 50 績(jī)效體系運(yùn)作流程 ............................................................................ 54 系統(tǒng)功能設(shè)計(jì) ............................................................................................... 55 績(jī)效體系流程實(shí)現(xiàn) ....................................................................................... 56 應(yīng)用前景分析 .............................................................................................