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【正文】 they could lose are: o Security o Status o Competence o Relationships o Sense of direction o Territory 169。 MSM 2020 4 conditions for changing behaviour need want being allowed can 169。 MSM 2020 Change Competence Infrastructure Strategic Component Organizational Success Institutional Component Human Resources Component Change Policy Change Capacity Leading Potential Speed Willingness Infrastructure of Change Competence Source: Cozijnsen amp。 MSM 2020 169。 MSM 2020 ?Box 7: Organizational Climate ? Vision ? Commitment ? Elan ? House style ? etc. 169。 MSM 2020 ?Box 3: Knowledge and skills ? Function needs ? Recruitment ? Knowhow ? Salary system ? etc. 169。 MSM 2020 T h e O r g a n i z a t i o n M a t r i xP o l i c yT e c h n i c a lC u l t u r a lS t a f f /P e r s o n n e lP o w e r /I n f l u e n c eO r g a n i z a t i o nG o a l s a n dm e t h o d sT a s k s a n da u t h o r i t i e sK n o w l e d g e a n ds k i l l sS t a k e h o l d e r s D e c i s i o n t a k i n g A u t o n o m yO r g a n i z a t i o n a lC l i m a t eC o o p e r a t i o n A t t i t u d e169。D Centre Planning amp。 MSM 2020 Internal/external pressure/demands leading to change Step 0 Evaluate Change Results Step 7 Determine Change Strategies and Implementation methodologies Step 6 Determine the Change Dynamics Step 5 Structure the Change Process Step 4 Design and Develop Step 3 Determine Vision And Strategy Step 2 Draw up diagnosis Step 1 Change Goals Change Situation Change Strategy Change Effectiveness Organizational Expertise Change Management Expertise Source: Cozijnsen amp。 MSM 2020 Core principles (4) (How to make it work) 7. Communicate intensively ? Communicate, municate, municate 8. Carefully select keypersons ? who are potential allies ? Who are opinion leaders ? Who will show resistance ? Who can be a leader 169。 MSM 2020 Responses to change squeezed Topmanagement Middle management Working floor/ employees resistant isolated 169。 MSM 2020 Types of Change ?Improvement ?Innovation ?Transformation 169。 MSM 2020 Consequences ? ?Advantages ?Disadvantages ?Threats ?Opportunities ?Time scope ?PETSdimensions 169。 MSM 2020 Basics of Change ?What is change? ?Different ways of conducting change ?Context of anizational change ?Responses to Change 169。169。 MSM 2020 Program (2) 9. Dynamics of Change 10. Interventions 11. Implementation 12. Resistance and how to handle it 13. Role and position of Change agents 14. Case presentations 15. Integration 169。 MSM 2020 WTO and China 169。 MSM 2020 Fundamental Issues in Organizational Change ?Types of change ?Ways of changing ?Dimensions of Change Programs ?Responses to Change ?Core principles 169。 MSM 2020 Small versus Large Scale ?Type of business ?Size of anization ?Urgency of problems (need) ?History of anization ?Maturity of people ?Attitude of Top Management 169。 MSM 2020 Core principles (3) (How to make it work) 5. Gi
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