6sigma普及培訓(xùn)教材(ppt53頁(yè))(文件)
【正文】 21一月 2115:54:4915:54:49January 31, 2023n 1意志堅(jiān)強(qiáng)的人能把世界放在手中像泥塊一樣任意揉捏。 一月 21一月 21Sunday, January 31, 2023n 很多事情努力了未必有結(jié)果，但是不努力卻什么改變也沒有。 。 一月 2115:54:4915:54Jan2131Jan21n 1故人江海別，幾度隔山川。導(dǎo)項(xiàng)目的計(jì)劃和具體執(zhí)行，在黑帶和團(tuán)隊(duì)成員的幫助下完成項(xiàng)目。提高企業(yè)的收益，減少浪費(fèi) 以數(shù)據(jù)為基礎(chǔ)的決策、分析和改進(jìn)（文化）；v通過(guò)實(shí)施 6σ，達(dá)到行業(yè)領(lǐng)先地位（戰(zhàn)略）；v 6sigma需要企業(yè)的工作方式發(fā)生根本轉(zhuǎn)變， 6sigma將改造公司的文化。DEFECT6 生產(chǎn)方式經(jīng)歷了手工作坊、機(jī)器生產(chǎn)、大規(guī)模 生產(chǎn) 和自動(dòng)化生產(chǎn)等一系列發(fā)展階段， 質(zhì)量管理的概念和內(nèi)容 也隨之不斷演化。重預(yù)防而非檢驗(yàn)全面質(zhì)量管理（ TQM）由獨(dú)立人員監(jiān)視產(chǎn)品質(zhì)量對(duì)于基層員工來(lái)講， 6sigma就是具體的質(zhì)量改進(jìn)項(xiàng)目，要建立可靠、準(zhǔn)確的測(cè)量體系，要收集、分析現(xiàn)有系統(tǒng)的運(yùn)行數(shù)據(jù)，要應(yīng)用統(tǒng)計(jì)技術(shù)和相應(yīng)的工具來(lái)進(jìn)行改善。?“ ?” 這個(gè)字母用于描述一個(gè)過(guò)程或步驟的平均值的分布或離散程度。is ReDesign and Work Out重新設(shè)計(jì)、群策群力 175。 Manage Means, Worst Case控制均值，最壞情況175。,Output Nokia 1997168。 General Electric 1995168。 Motorola 1987168。 . . . This quality drive will require the passionate mitment of all of you to make it happen. . . . A Six Sigma 2023 target will require a significant mitment of resources and your strong, highly personal mitment to the objective.”這種 質(zhì)量的驅(qū)動(dòng)力需要你們?nèi)w極大的承諾以使之發(fā)生。誰(shuí)在做 6sigma？6一項(xiàng)新產(chǎn)品設(shè)計(jì)、試制了多次仍不合客戶要求，客戶打算離去AlliedSignal 對(duì) 6 σ的理解6原材料庫(kù)存高居不下卻還會(huì)停工待料?客戶長(zhǎng)期投訴某個(gè)問(wèn)題卻無(wú)法解決??n 當(dāng)經(jīng)營(yíng)增加了，我們（做為個(gè)人）成長(zhǎng)并生意興隆了。n 一旦知道基本的能力和不足，就要采取糾正措施。n 過(guò)程的 “6 σ”告訴我們它的能力是多大。n 統(tǒng)計(jì)技術(shù)的原理是平均值是標(biāo)準(zhǔn)偏差。n 統(tǒng)計(jì)是依據(jù)數(shù)據(jù)。n 改進(jìn)就意味著我們有能力預(yù)報(bào)和防止，而不是發(fā)現(xiàn)和重做。n 供方建立過(guò)程來(lái)生產(chǎn)需求的產(chǎn)品。n 顧客焦點(diǎn)的目標(biāo)是需求和做相互作用的持續(xù)提高。LG，海南航空公司，春蘭集團(tuán)，海南航空公司，春蘭集團(tuán) ……)……)6 ? 的發(fā)展與成果A TRADEMARK FROM MOTOROLA6? We are in business to make money We make money by satisfying needs We are able to satisfy needs by doing Every need/do pair is an interaction The aim of customer focus is on improving need/do interactions Repetition of the same action constitutes a process Improvement of our business means improvement of our processes Customers need products/services ontime, with zero defects, at the lowest cost Suppliers create processes to generate needed products As process capability improves, the product quality increases As quality increases, costs and cycletime go down The attributes of customer satisfaction must be measured if they are to be improved To improve means we must be able to predict and prevent, not detect and react Prediction is correlated to certainty Maximization of certainty is dependent upon the measurement of process capability Process capability is best understood and reported using statistics Statistics is dependent upon data Data must be collected in the process according to a plan Statistics is used to convert raw data into meaningful summary information Statistical information is used to report on, improve, and control the process The basis of statistics is the mean and standard deviation The mean reports on process centering The standard deviation reports the extent of variation or scatter about the mean By bining the mean and standard deviation, the sigma of a process can be calculated The sigma of a process tells us how capable it is The process sigma can be used to pare similar or dissimilar processes Such parison of processes is called benchmarking Benchm
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