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3. 正?;? 對(duì)目標(biāo)和規(guī)則有共識(shí) 表?yè)P(yáng)和認(rèn)可貢獻(xiàn) 集體合作處理問(wèn)題 良好的氛圍和溝通 4. 績(jī)效 分享任務(wù) 能自己解決問(wèn)題 合作自然 每位成員工作投入 團(tuán)隊(duì)發(fā)展的關(guān)鍵階段 領(lǐng)導(dǎo) 團(tuán)隊(duì)分享 分享任務(wù) 方向,目標(biāo) … 合適的行為 傾聽(tīng),思考,回應(yīng), 發(fā)展 … 互相了解 角色互補(bǔ) 團(tuán)隊(duì)信任 分享團(tuán)隊(duì)運(yùn)行規(guī)則 會(huì)議,決定, 信息,矛盾 ,… 團(tuán)隊(duì)存在的基礎(chǔ) 共同確定任務(wù)和目標(biāo) 賞識(shí)成功 共同確定有效運(yùn)行規(guī)則,相互尊重、發(fā)展 共同行動(dòng) ,融洽氣氛 組織融入 ,相互了解對(duì)方的角色和期望 促進(jìn)交流, 改進(jìn)溝通方式 如何使得團(tuán)隊(duì)發(fā)展 分享任務(wù) 方向,目標(biāo) … 分享團(tuán)隊(duì)運(yùn)行規(guī)則 會(huì)議,決定, 信息,矛盾 ,… 合適的行為 傾聽(tīng),思考,回應(yīng), 發(fā)展 … 互相了解 角色互補(bǔ) 團(tuán)隊(duì)信任 ?團(tuán)隊(duì)發(fā)展階段 The stages of team development 練習(xí) Exercise 什么使得團(tuán)隊(duì)凝聚:相互信任,信任團(tuán)隊(duì) What makes the team cohesive: each person’s trust in the others and in the ability of the team as a whole: 互利 Feeling of mutual benefit 尊重個(gè)人特點(diǎn)Respect for the members’ identities 反饋Feedback 共同語(yǔ)言Common language 如何使得團(tuán)隊(duì)凝聚在一起 Sticking together as a team 在團(tuán)隊(duì)內(nèi)部,當(dāng) …時(shí)可以加強(qiáng)團(tuán)隊(duì)的互信 Within the team, trust is reinforced when: ? 團(tuán)隊(duì)成員間的頻繁溝通 there is frequent munication between the team members ? 對(duì)信息進(jìn)行合適的分類(lèi)和定義好格式 the messages are properly classified and formulated ? 正確地定義任務(wù)、角色以及責(zé)任 tasks, roles and responsibilities are correctly defined ? 團(tuán)隊(duì)成員遵守時(shí)限和承諾 the team members respect deadlines and mitments ? 積極上進(jìn)的環(huán)境 the environment is positive ? 相互幫助 colleagues help each other ? 清楚地識(shí)別員工個(gè)人和集體的期望 the individual and group expectations have been clearly identified ? 團(tuán)隊(duì)成員的積極參與 the team members have a similar level of involvement 在團(tuán)隊(duì)內(nèi)部,當(dāng) …時(shí)削弱團(tuán)隊(duì)的互信 Trust is weakened within the team when: ? 溝通不暢,想法沒(méi)有得到分享 munication is poor, ideas are not shared ? 團(tuán)隊(duì)成員不響應(yīng) the team members react poorly ? 一些緊急信息沒(méi)有回應(yīng) certain urgent messages go unanswered 加強(qiáng) /削弱信任 Reinforce / weaken trust ? Bridge game Or ?Common goal game Exercise ? How a team is created. ? How motivation exists as soon as an objective is clear for all the team members. ? That a team only functions well insofar as each member knows and understands what he has to do. This game shows: Common goal game 團(tuán)隊(duì)合作 Teamwork Sequence 3 : 團(tuán)隊(duì)的自治 Team autonomy ?團(tuán)隊(duì)成員知道如何在一起工作 The team members know how to work together ?團(tuán)隊(duì)成員想在一起工作 The team members want to work together 團(tuán)隊(duì)的自治 Team autonomy Note: 他們知道如何與每個(gè)負(fù)責(zé)的人一起工作,以及如何調(diào)動(dòng)與他工作的人的積極性 They know how to work with each person responsible and are motivated to work with him. (….) 團(tuán)隊(duì)的自治可以定義為: Te