【正文】 是否遇到過這樣的糾紛，當(dāng)時(shí)是怎么處理的？ 作為高級(jí)營銷經(jīng)理，你曾經(jīng)在哪些方面做過努力以改善公司內(nèi)部的溝通 狀況 關(guān)系建立 在你以前的工作中，你發(fā)現(xiàn)和什么樣的人最難處？為了和這種人共事，并使工作效率提高，你是怎樣做的 想想你共事過的老板，他們工作中各自的缺點(diǎn)是什么？ 和電信部門和政府機(jī)關(guān)打交道 ,你有什么心得 ? 和電信部門和政府機(jī)關(guān)打交道 ,你覺得最困難的地方在哪里 ?有什么解決方法 ?有這些方法的成功案例嗎 ? 外企公司招聘總經(jīng)理試題 1． 你新到這家公司，公司上下都講人事部主管是“老板的人”；人事部主管的權(quán)利很大，也很有號(hào)召力，你調(diào)動(dòng)不了的人和事他都可以調(diào)動(dòng)得了，你明顯的感覺到這 位主管對(duì)你在這家企業(yè)的發(fā)展是個(gè)“絆腳石”。 如果我們讓你干這個(gè)職位的話，你怎樣決定是否接受這個(gè)工作呢？ 你為什么干這一行，而不干其他行當(dāng)呢？ 你一生中做出的最有意義的決定是什么？那個(gè)決定為什么有意義？那個(gè)決定是怎樣做出來的？ 當(dāng)你要決定是否試做全新的事情時(shí)，你對(duì)成功的把握性有多大？ 在你的前任工作中，你根據(jù)什么標(biāo)準(zhǔn)決定是否做些不屬于你工作任務(wù)的任務(wù)項(xiàng)目？ 你為什么在事業(yè)的這個(gè)階段決定尋找新的機(jī)會(huì)？ 假設(shè)你想要給自己找 一位助手，有兩位候選人，你怎樣決定聘用哪一個(gè)呢？ 假如另一部門的某位員工經(jīng)常來打擾你部門員工的工作，你有哪些辦法可以解決這個(gè)問題？你會(huì)選擇哪個(gè)辦法？為什么？ 市場總監(jiān)面試題 創(chuàng)新能力 請(qǐng)你說說鼓勵(lì)員工創(chuàng)造性的最有用的方法和技巧 講講過去三個(gè)月里，你們部門發(fā)生的一些變化。下面的問題可以幫你考察應(yīng)聘者在這方面的能力。你采取什么措施來改變這種情況的？ 講講這樣的一個(gè)經(jīng)歷：你向員工推出了一個(gè)很不受歡迎的想法，你采用什么辦法來減少員工對(duì)這一想法的反感？ 描述一下這樣一種經(jīng)歷：你手下有一位表現(xiàn)平平的員工。 請(qǐng)描述一下這樣一個(gè)經(jīng)歷：你使別人參與、 支持你的工作，并最終達(dá)到了預(yù)期目的。 你覺得你的主管（同事）會(huì)給你什么樣的評(píng)語？ 你如何規(guī)劃未來，你認(rèn)為 5 年后能達(dá)到什么樣的成就？ 談?wù)勀阌X得對(duì)于自己的表現(xiàn)不甚滿意的一次工作經(jīng)歷。案例研究的好處是增加了中層干部候選人參與程度，了解他們解決問題的積極主動(dòng)性，并能評(píng)價(jià)候選人資料分析和商業(yè)判斷的能力。 案例研究訓(xùn)練挑選中層干部 。 利用生動(dòng)的演示或錄像帶來說明有效的人際交往技巧及經(jīng) 理在各種情況下如何發(fā)揮作用。所以角色扮演通常被用于管理人才開發(fā)和篩選中。一則可以確保中層干部異動(dòng)時(shí)有合格人選馬上填補(bǔ)上，另則普通員工經(jīng)過中層干部的訓(xùn)練，更能以管理者的角度來看待團(tuán)隊(duì)工作，配合度和積極性將會(huì)更高。 培訓(xùn)需求分析不透徹致使效果差 。 二、英文版 Please provide concise examples that will help us better understand your capabilities. １、 Describe an instance where you set your sights on a high/demanding goal and saw it though pletion. Demanding Goal: To design a musical and dramatic show to celebrate the centennial Anniversary of Tianjin University. The person who reach this goal: Chairman of Tianjin University Student Union What I learned from this observation: It is not necessary for a true leader to be an expert in such or such field of his career. But he must possess the charismatic and the capacity to drive different people, who have diverging opinions, or even conflicting interests, to proceed together to the same anizational goal. ２、 Summarize a situation where you took the initiative to get others on an important task or issue, and played a leading role to achieve the results you wanted. The activity I initiated: To anize a group to sing English anthems on Charismas’ Eve, visit all dormitories in university and send Christmas gifts on behalf of our English Association The desired result: To broaden the students’ horizons about Western culture. My leading role: Combine the representatitives’ suggestions with my idea and draw the decision on: *What songs to play? *Who could attend the choir? *Which spots we performed on? The result: Many students said that they felt the warmness we sent to them and they hoped we would hold such activities next Christmas. ３、 Describe a situation where you had seek out relevant information, define key issues, and decide on which steps to take to get the desired results. Background: I anized the first activity after the establishment of the Management School English Association. The desired result: To help the freshmen and the sophomores with their English while publicizing our group. Key issue: *What aspect of the students’ English abilities needed refining? Relevant Information: *What kind of entertainment was popular among students and also offered chances for them to learn English most effectively? *Which foreign teacher was suitable for this position? *When was our member free? *Which place was convenient for most attendances? *Other related factors, such as the availability of facilities and the layout of the spots. ４、 Describe an instance where you made effective use of facts to secure the agreement of others. Background: I advanced a plan to found an English Garden in collaboration with fraternal association in neighboring university. The disagreement: *The authority of our school may dissent. *The cost was expensive, and we had no enough human resources to carry on this project. *There were too many English corners. Another one was unneccessaty. The facts I made use: *Our dean approved this proposal. *Our partner was willing to provide financial assistantship. And our members volunteered to design the details of the plan and implement it. *The poll showed that the current English corners did not meet the students’ requirement and lacked uniqueness. The result: Others were convinced and we founded the English Garden successfully. ５、 Give an example of how you worked effectively with people to acplish an important result. Background: In the military training, we hold a Military Songs Competition. Working procedure: Design: I cooperated with my colleagues to figure out the climax of the performance, the musical acpaniment of the songs and the whole arrangement of the narrative poem. Rehearsal: I worked together with those who were in charge of the lights, sounds and scenes to create the perfect artistic effect. On stage: I reminded my fellows with gestures and eye expressions. Also, we coped with an emergency coherently. The result: Our military team won the second prize in this petition. ６、 Describe a creative/innovative idea that you produced which led to a significant contribution to the success of an activity or project. Activity: To hold the Perspective Entrepreneur Contest. The innovative idea I produced: To simulate a board meeting of a pany, in which our candidates debated the feasibility of selling modern fitness equipment according to the market information they collected. The result: The contest was hold based on my proposal. ７、 Provide an example of how you assessed a situation and achieved good results by focusing on the most important priorities. Background: On one morning when our promotion mon