【正文】
rt IBM Turning Point in 90’ ? IBM’s Proud – PC Business? ? Customer asked for IBM to Sale Product. ? How to turning down trend? 1. Layoff. 2. Reengineering. 3. HR is the best pany petition. Internal Education. New Comer at least 6 month. Customer(Industry KnowHow)+IBM(IT KnowHow) 4. Customer Service Oriented. No Product Constrain. ERP Case. 5. Process Running. IBM Growth with Customer ? 以客戶為導向、服務至上 ? 客戶服務是一種整合 ? 客戶服務是一種專業(yè) ? 客戶服務是一種體貼 ? 協(xié)助客戶建立競爭優(yōu)勢 IBM’s Mission ? Lead in creation, development, amp。 Current Status Business Unit ? 硬體 (含技術、個人系統(tǒng)及伺服器 ) ? 全球服務 ? 軟體 ? 全球融資及企業(yè)投資 (IGF) Main Products ? 大型電腦、桌上