【正文】 ............................................... 23 項(xiàng)目內(nèi)容 ............................................................................................................................. 23 投資相關(guān)條件和假設(shè) ...................................................................................................... 23 投資估計(jì) ......................................................................................................................................... 23 外部采購 ............................................................................................................................. 23 內(nèi)部投入 ............................................................................................................................. 24 項(xiàng)目結(jié)果預(yù)估 ................................................................................................................................ 24 業(yè)務(wù)層面 ............................................................................................................................. 24 IT 效益 ................................................................................................................................. 25 項(xiàng)目 5：制定和實(shí)施 IT 安全策略 ........................................................................................................ 26 項(xiàng)目說明 ......................................................................................................................................... 26 項(xiàng)目內(nèi)容 ............................................................................................................................. 26 投資相關(guān)條件和假設(shè) ...................................................................................................... 27 投資估計(jì) ......................................................................................................................................... 27 外部采購 ............................................................................................................................. 27 內(nèi)部投入 ............................................................................................................................. 27 項(xiàng)目結(jié)果預(yù)估 ................................................................................................................................ 28 業(yè)務(wù)層面 ............................................................................................................................. 28 IT 層面 ................................................................................................................................. 28 項(xiàng)目 6：實(shí)施全國 客戶服務(wù) 系統(tǒng) .......................................................................................................... 29 項(xiàng)目說明 ......................................................................................................................................... 29 項(xiàng)目內(nèi)容 ............................................................................................................................. 29 投資相關(guān)條件和假設(shè) ...................................................................................................... 29 投資估計(jì) ......................................................................................................................................... 29 外部采購 ............................................................................................................................. 29 內(nèi)部投入 ............................................................................................................................. 30 項(xiàng)目結(jié)果預(yù)估 ................................................................................................................................ 30 業(yè)務(wù)層面 ............................................................................................................................. 30 技術(shù)層面 ............................................................................................................................. 30 項(xiàng)目 7： 實(shí)施 OA 系統(tǒng)框架和基本功能 ............................................................................................. 31 項(xiàng)目說明 ......................................................................................................................................... 31 項(xiàng)目內(nèi)容 ............................................................................................................................. 31 投資相關(guān)條件和假設(shè) ...................................................................................................... 31 投資估計(jì) ......................................................................................................................................... 31 外部采購 ............................................................................................................................. 31 內(nèi)部投入 ............................................................................................................................. 32 項(xiàng)目結(jié)果預(yù)估 ................................................................................................................................ 32 業(yè)務(wù)層面 ............................................................................................................................. 32 IT 層面 ................................................................................................................................. 32 項(xiàng)目 8： 實(shí)施單證管理系統(tǒng) ................................................................................................................... 33 項(xiàng)目說明 ......................................................................................................................................... 33 項(xiàng)目內(nèi)容 ............................................................................................................................. 33 投資相關(guān)條件和假設(shè) ...................................................................................................... 33 投資估計(jì) ......................................................................................................................................