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與病人家屬溝通技巧-wenkub

2024-10-04 12 本頁面
 

【正文】 懷對方,使對方有興趣繼續(xù)談。? 對當(dāng)事人的想法或感受,不作任何判斷。? 但太多對質(zhì),易產(chǎn)生不安情緒,適宜在建立良好關(guān)系后才使用。 ? 例如 — 「我知道你很擔(dān)心自己的病,會影響工作,又擔(dān)心兒子,你現(xiàn)在想說那一樣?」Referencesn Wiles etal 1998, Providing appropriate information to patients and carers following stroke, Journal of Advanced Nursing, 1998, 28 (4), 794801.n Gerrish 2001, The nature and effect of munication difficulties arising from interactions between district nurses and south Asian patients and their carers, Blackwell Science Ltd, Journal of Advanced Nursing, 33(5),566574.n Procter etal 2001, Going home form hospital: the carer/patient dyad, Blackwell Science Ltd, Journal of Advanced Nursing, 35(2),206217.n K. Sundin et al 2000, Communication with people with stroke and aphasia: understanding through sensation without words, Blackwell Science Ltd, Journal of Clinical Nursing 2000。但是你說起來,就眼紅,聲都變啦?!箤|(zhì)? 用支持的態(tài)度挑戰(zhàn)當(dāng)事人曾說出的想法。」同感心? 代入當(dāng)事人的處境去了解對方的感受,讓當(dāng)事人知道他的感受。」? 或「你好絕望,什么時候這樣想呀?」重敘? 輔導(dǎo)者用自己的語言重復(fù)當(dāng)事人談話的含意,一則讓對方感受到你細(xì)心聆聽,二則可澄清有否誤解。? 例如 — 當(dāng)時人:「唉!都幾十歲,沒有怎么樣啦!」輔導(dǎo)者:「你覺得幾十歲沒有怎么樣。
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