某家用電器公司1401糾正和預(yù)防措施控制程序-wenkub
2023-07-24 19:43:54 本頁(yè)面
【正文】 ntify responsible departments, and should immediately, according to how serious the nonconformity is, issue “Corrective amp。 Within 2 hours after receipt of customer’s plaints about product quality and service quality, the Marketing Department shall fill in “Quality Information Feedback Sheet” and report it to the Quality Department. 服務(wù)人員收到產(chǎn)品質(zhì)量、服務(wù)質(zhì)量不合格信息后，應(yīng)立即電話、電報(bào)、傳真報(bào)送質(zhì)量 部。 f） 服務(wù)人員反饋的不合格信息。 Quality Defects Requiring Corrective Actions a） 生產(chǎn)過(guò)程中產(chǎn)品同一質(zhì)量特性重復(fù)出現(xiàn)不合格； In production process, the product is repeatedly found of defects in the same quality characteristics。 The Quality Department is responsible for the total management of corrective and preventative actions. 各相關(guān)部門(mén)負(fù)責(zé)本部門(mén)糾正和預(yù)防措施的制定、實(shí)施。 1 目的 Objective 為了消除實(shí)際或潛在的不合格而采取糾正和預(yù)防措施，以防止不合格品發(fā)生和再發(fā)生，特制定本程序。 Other relevant departments are responsible to formulate and acplish the corrective and preventative actions concerned. 各主管經(jīng)理負(fù) 責(zé)對(duì)所管部門(mén)制定的糾正和預(yù)防措施的審批。 b） 生產(chǎn)過(guò)程中半成品發(fā)現(xiàn)致命不合格品，成品出現(xiàn)致命或重不合格品； In production process, the semifinished products are found of fatal defects, and the finished products are found of fatal or heavy defects. c） 生產(chǎn)過(guò)程中發(fā)現(xiàn)的質(zhì)量異常； In production process, the quality is found abnormal。 “Quality nonconformance” information feedback from the service people. 質(zhì)量信息的傳遞 Transmission of Quality Information 檢驗(yàn)員在檢驗(yàn)產(chǎn)品時(shí)發(fā)現(xiàn)產(chǎn)品不合格，應(yīng)立即填寫(xiě)《質(zhì)量信息反饋單》報(bào)送質(zhì)量部。 At receipt of quality nonconformance information about products and services, the service people shall immediately report the case to the Quality Department by telephone, telex, or telefax. 各部門(mén)在質(zhì)量體系運(yùn)行中，發(fā)現(xiàn)不符合項(xiàng)，應(yīng)及時(shí)填寫(xiě)《質(zhì)量信息反饋單》報(bào)送質(zhì)量部。 Preventative Action Sheet to relevant departments. 責(zé)任部門(mén)接到 《糾正 /預(yù)防措施表》 后，應(yīng)立即制定糾正措施，填寫(xiě)《糾正 /預(yù)防措施表》，報(bào)主管經(jīng)理審批后組織實(shí)施。
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