【正文】
ution and promote enterprise39。而快遞行業(yè)也在我國(guó)物流業(yè)中占有很大的比重,所以如何降低物流成本是每個(gè)快遞公司必須考慮的問(wèn)題,同時(shí)配送也是快遞物流最關(guān)鍵的環(huán)節(jié)。如何解決快遞配送中出現(xiàn)的問(wèn)題、促進(jìn)企業(yè)的快速發(fā)展成為眾多快遞公司關(guān)注的問(wèn)題。s rapid development bees concern of multitudinous express pany. Basing on the status quo of the development of China express industry and through investigation and analysis in logistics and distribution problems, this paper put forward some countermeasures and measures. The purpose is to make ZTO express understand their disadvantages and threat to the environment in the increasingly fierce petition of logistics industry, and make full use of their own advantages and opportunity to form his own unique business model, reduce logistics cost, optimize the distribution mechanism, provide quality service for customers, consolidate and enhance industry status. In final, to make social, customers and the enterprise achieve the sustainable development. Key words: ZTO Express; Distribution Management; Express industry; Logistics costs 東華理工大學(xué)畢業(yè)設(shè)計(jì)(論文) 目錄 目 錄 緒論 ........................................................................................................................................ 1 (一)研究背景 .................................................................................................................. 1 (二)研究的意義 .............................................................................................................. 1 (三)我國(guó)快遞行業(yè)的現(xiàn)狀概述 ...................................................................................... 1 (四)我國(guó)快遞物流市場(chǎng)的機(jī)遇和挑戰(zhàn) .......................................................................... 2 一、中通快遞公司現(xiàn)狀分析 ................................................................................................ 3 (一)公司介紹 .................................................................................................................. 3 (二) 中通 快遞企業(yè)配送模式分析 .................................................................................. 3 ............................................................................................... 3 ............................................................................................... 4 (三) SWOT 分析 .............................................................................................................. 5 ( Strength) .......................................................................................................... 5 ( Weakness) ....................................................................................................... 5 ( opportunity) ..................................................................................................... 6 ( Threat) ............................................................................................................. 7 二、中通快遞撫州分公司存在的問(wèn)題 ................................................................................ 8 (一)送貨速度慢 .............................................................................................................. 8 (二)服務(wù)態(tài)度差 .............................................................................................................. 8 (三)快遞費(fèi)用高 .............................................................................................................. 8 (四)公司配送中心規(guī)模不大,配送設(shè)施落后,機(jī)械化程度低 .................................. 9 (五)物流信息技術(shù)落后 .................................................................................................. 9 (六)缺乏專(zhuān)業(yè)物流管理人才 ........................................................................................ 10 三、撫州中通公司物流配送發(fā)展的措施和對(duì)策 .............................................................. 11 (一)公司操作規(guī)范化,嚴(yán)格實(shí)行限時(shí)、及時(shí)送貨 .................................................... 11 (二)改善快遞配送流程,強(qiáng)化客戶服務(wù) .................................................................... 12 (三)改善管理模式,減少物流成本 ............................................................................ 12 (四)擴(kuò)大公司規(guī)模,增加公司硬件設(shè)施投入 ............................................................ 13 (五)加強(qiáng)物流信息技術(shù)應(yīng)用的示范和引導(dǎo) ................................................................ 13 (六)強(qiáng)化人才培養(yǎng) ........................................................................................................ 15 結(jié)論 ...................................................................................................................................... 17 致 謝 .................................................................................................................................. 18 參考文獻(xiàn) .............................................................................................................................. 19 東華理工大學(xué)畢業(yè)設(shè)計(jì)(論文)