【正文】
信心8D的有效實(shí)施需仰賴其他質(zhì)量工具可靠性 設(shè)計(jì)驗(yàn)證,產(chǎn)品和過程確認(rèn)潛在失效模式及后果分析 (FMEA)控制計(jì)劃 生產(chǎn)件批準(zhǔn)程序 (PPAP)/節(jié)拍生產(chǎn)統(tǒng)計(jì)過程控制(SPC)試驗(yàn)設(shè)計(jì) (DOE) 目的供方通過準(zhǔn)確完成8D過程,防止問題的再發(fā)生并改進(jìn)整個(gè)制造系統(tǒng)。確定與根本相匹配的糾正措施。當(dāng)出現(xiàn)外部不符合時(shí),供方必須按顧客規(guī)定的方法做出反應(yīng),參見顧客的有關(guān)文件。8D分析緒 論歡迎來到8D(8 Disciplines)課程,福特汽車公司使用8D作為問題解決的方法()。什么是8D?D0:為8D過程做準(zhǔn)備D1:成立小組D2:問題的描述D3:確定臨時(shí)糾正措施(ICA)的開發(fā)D4:確定和驗(yàn)證根本原因和遺漏點(diǎn)D5:確定和驗(yàn)證針對根本原因和遺漏點(diǎn)的永久性糾正措施(PCA)D6:實(shí)施和確認(rèn)PCAD7:防止再發(fā)生D8:承認(rèn)小組及個(gè)人的貢獻(xiàn)8D報(bào)告示例Supplier A8D Concern Analysis ReportCONCERN NO:0X0000CONCERN TITLE:Mislabel 483 CA/AADATE OPENED:11/22/00ASSIGNED TO:QR Team(2) Describe Concern:Parts are labeled as 0X007D483CA (Style C), parts are actually 0X007D483AA (Style A).Return authorization 0X001100Need to certify next 4 shipmentsPRODUCT LINE:0X00PRODUCT NAME:Snap ring(1) Team MembersMike Paulson, Joan Huber, John DeCarlo, Denise Roxbury, Amy Bloom, Louis Keller, Michelle Fargo, Justine Williams(3) Define and Verify Containment Actions:Checked inventory 11/22/00 for mislabeled totes, 4 pallets found, all marked correctly.Quality Alert issued 11/22/00.Joan Huber in to Livonia to relabel parts 11/28/00 – no need to return parts. There were 39 totes to relabel.(4) Define Root Causes:Shipping department has put several new employees on all shifts, inexperienced packers used incorrect labels.(If additional analysis is required indicate pletion dates)Completion Date:(5) % Contribution(each cause)100%(6) Implement Corrective Actions:Conducted meeting with managers and supervisors 11/29/00 to inform them of the issues discussed during the Livonia visit. Materials Manager conducted a meeting 11/30/00 with each shift of packers to retrain them on correct labeling and packaging. They were informed that any further problems with incorrect packaging will result in disciplinary action.(7) Preventative Actions:P