【正文】 he owners are of the Problem Solving Process in each department, and how is process municated to all levels of the department.CI7A feedback/feedforward system is used to municate the progress of the Problem Solving activity. How are problems elevated to higher level and tracked? How is status of problem municated back to originator? How is status of problem municated to other departments, teams or support groups (. engineering, supplier) for action and resolution?CI3所有員工都經(jīng)過相關(guān)的問題解決方法的培訓且提供在共同基礎(chǔ)上的更新課程。公司是否使用標準化的系統(tǒng)并使用其來解決各類問題以達到好的結(jié)果。是否使用排列圖。CI1 Criteria for problem selection exists and are documented. Determine if the plant problem selection criteria is prehensive of all areas/depts..: Production Control, Maintenance, Quality, Material, HR, Finance, ISamp。Continuous Improvement持續(xù)改進Element Name: Problem SolvingDefinition: A structured process that identifies, analyzes, and eliminates the discrepancy between the current situation and an existing standard or expectation, and prevents recurrence of the root cause.Purpose: To identify the root cause and implement a countermeasure39。S. Look for use of Pareto. Does it include more than Quality issues and defect control, such as: Safety issues, Attendance, Cost, Schedule Achievement and Throughput, etc.? Is the criteria documented?CI2One standardized problem solving process exists and is documented (Example: problem identification, roles/responsibilities clearly defined, a quantifiable, measurable, and achievable target, shortterm containment measure, root cause analysis, countermeasures, implementation plan, and evaluation/followup) throughout the organization. What system does the plant use for Problem Solving, visual displays, priority assignment, closure control and are they consistent across all departments? Does the Plant use a standardized system that allows them to tackle problems large and small with good results? What is the problem solving methodology used and is it understood? Find examples of problems being worked on. Is Standardized work utilized in the Problem Solving Process? Does the Plant fully plete problems through to root cause? Ask Team Members and Team Leaders if they understand containment process.CI1有選擇存在問題的標準并有文件。此外是否還包括質(zhì)量問題及缺陷控制；安全問題，與會簽到，成本，計劃完成情況及產(chǎn)量等。問題解決的方法是什么？員工是否都理解？找到一個問題解決的例子。是否有員工的培訓計劃？決定是否計劃已啟動，使用并依照來進行更新培訓。對策是否完善及有效？CI6領(lǐng)導參與以保障問題解決過程是有效的。問題狀態(tài)是怎樣反饋回發(fā)現(xiàn)問題的人。是否有組織結(jié)構(gòu)且職能和職責被了解。通過參與班組會議，生產(chǎn)會議，audit會議來看公司怎樣為問題解決分配時間和資源。s) timing, signoff block and support activity is identified on the plan. Review each department plan. Do they follow this mon format? Verify sign off, confirm current approved plans are used.CI12Company, Plant and Business Unit goals are municated to all employees at the beginning of each Business Plan Cycle. Is the Business Plan rolled out to everyone? It is very important to understand the cascade process. Ask Team Leader and Team Member how Business Plans are municated. Is Plant Manager and direct reports involved?CI13Annual Plans are posted in visible locations following (Plan, Do, Check, Act) format and the five goal categories (Safety, People, Quality, Responsiveness, and Cost) and indicate on the plan when activities have been pleted or create action plans for all countermeasures to meet the organization39。各部門是否按照統(tǒng)一的格式？核實完成簽收，確定目前使用的是被確認的計劃。車間主任是否參與，是否直接匯報？CI13年度計劃是否按照一定的格式和五大目標（安全，員工發(fā)展，質(zhì)量，響應及成本）張貼在容易看見的地方且當活動結(jié)束或為所有對策開展活動時都反應在計劃上。CI14 The Plan, Do, Check, Act cycle is used to carry out Business Plan deployment. Was it implemented on time and what were the results? Did they standardize their results or create new action plans? Is PDCA visualized on the Plan? Are countermeasures assigned with issue, action, person responsible, timing and status?CI15Establish, standardize, document and municate an annual planning cycle (., pletion dates for planning, etc.) Look for and understand if the planning cycle was standardized and municated. What is the planning cycle? How does plant staff develop key stretch targets for BPD acplishments? Does each goal category (SPQRC) have a champion? Do the individual departments and shops also, have goal champions?CI16A formal process of negotiation and crossfunctional interdepartmental meetings and sign off blocks is utilized to assure buy in. Are support departments and individuals identified on the plan? Is there a process to assure external department support? Do the support persons initial the Plan?CI14PDCA循環(huán)被用來開展業(yè)務計劃實施。支持部門或個人在計劃中被指定。對策是否張貼出來且是最新狀態(tài)。班組長和班組員工都了解業(yè)務計劃的原則。 drive management and support groups to go and see the problems on the floor and take action and municate operational information.要素名稱：暗燈理念定義：當生產(chǎn)現(xiàn)場安裝的一個控制系統(tǒng)。制造機構(gòu)是否明白“不接受，不制造或不傳遞缺陷”的意義？CI21為了支持暗燈，必須要指定支持人員或支持團隊且需要有明確的職責和責任因為該項工作與制造現(xiàn)場（班組長，工段長，制造部領(lǐng)導，維修，員工，工程師，質(zhì)量，物流，采購，其他人員）相關(guān)。了解主要的工具/設(shè)備怎樣與暗燈系統(tǒng)連接。檢查每個車間及所有類型的暗燈看板。暗燈問題怎樣被納入問題解決步驟中并加以跟蹤？CI28暗燈系統(tǒng)為維修團隊分派員工任務而提供信息。暗燈系統(tǒng)是否能用信號通知人們采取周期性的工作？CI31暗燈系統(tǒng)通過建立暗燈區(qū)域來提供有關(guān)問題解決瓶頸何問題 區(qū)域的數(shù)據(jù)（物料拉動及停線時間）。暗燈板重新編程是否容易且能否在生產(chǎn)變化并需要暗燈板也變化時能快速響應？也就是說，工位的增減，信工具/設(shè)備的增加，線速改變等。CI33Standardized simple process diagrams/layouts are developed and maintained reflecting the most current, accepted, and remended processes and layouts. Look for layouts and how maintained. Do they show meeting areas, munication center, allow for social space? Does the plant use Value Stream Mapping? Does the plant use the Bill of Process chart?CI34Standardized simple process design/layouts are developed and maintained for future model planning. Look for layouts and how maintained. CI35Engineering develops, maintains, and controls a set of evaluation criteria for proposed facilities, equipment, tooling and layout changes that achieves improvements. Ask to see their metrics or at least verbally go through them and explain what they mean.CI33標準化的簡單工藝圖表/繪制布置圖并保持更新大部分當前被公認且被推薦的工藝和布置圖。CI35工程發(fā)展，維護并控制著一套設(shè)備，工裝