【正文】 h of our journey is **km and will take *hours and *minutes to destination, passing by the ***station, ***station. Please be attentive to the broadcast for arrival announcements.The next station is ***. The arrival time is ***.Wish you a pleasant trip!中途通告用語（范例）（1）通告站名到站前： 中文：旅客朋友你好，列車運(yùn)行前方停車站車站，到達(dá)車站的時(shí)間是點(diǎn)分，停車分。帶小孩的旅客，請(qǐng)照看好您的小孩，注意安全。上車后請(qǐng)您對(duì)號(hào)入座，并將隨身攜帶的行李物品安置好。”英文：Excuse me. Do you need the reservation service? Please tell me the dishes you like and I will contact for you. 旅客餐車點(diǎn)餐時(shí)語言：“您好，是需要用餐嗎？您請(qǐng)坐，這是菜單，您看需要什么飯菜？”英文：Hello. Please take your seat. Here is the menu. What would you like to order?上菜時(shí)語言：“這是您點(diǎn)的，您點(diǎn)的菜齊了，您請(qǐng)慢用?？傮w要求做到：面帶微笑，用規(guī)范的手勢(shì) 用語，組織旅客 乘車，妥善安排重點(diǎn)旅客，耐心解答旅客問訊，語言輕柔親切，隊(duì)有需要的旅客主動(dòng)幫扶。英文：I am the conductor of the Train No. **. Wele for inspecting and guiding our work! This way please. 3．（糾正違章）先敬禮“您好！請(qǐng)您到***處吸煙，那里容許吸煙，謝謝您的合作！” 英文：hello. Would you please smoke in ***? Thank you for your cooperation.4．（遇有旅客詢問）“您好！請(qǐng)問您有什么事情需要我?guī)兔幔俊庇⑽模篐ello. What can I do for you?5．（列車進(jìn)站臺(tái)）列車長整隊(duì)并站在隊(duì)伍中間位置，右手提包口中要有口號(hào)，使隊(duì)伍整齊統(tǒng)一。直臂式手勢(shì)。英文：Hello. Which coach are you in? The No. ** coach please go ahead/backward.2．（遇有領(lǐng)導(dǎo)）“**領(lǐng)導(dǎo)您好！我是***次列車長，歡迎您檢查指導(dǎo)工作。二、舉止 1．（站臺(tái)遇領(lǐng)導(dǎo)）敬軍禮。重點(diǎn)旅客上車時(shí)（外賓，領(lǐng)導(dǎo)）親自陪同安排。”英文：Here are the dishes you have ordered. Please enjoy yourself.餐后告別語言：“您吃好了，您請(qǐng)慢走，歡迎您再次光臨。列車設(shè)有大件行李存放處，貴重物品請(qǐng)妥善保存。為了更好地為您服務(wù)，每個(gè)座位都配有列車服務(wù)指南，請(qǐng)您仔細(xì)閱讀。在車站下車的旅客，請(qǐng)您整理好行李物品，到車門口等候下車。(用餐后請(qǐng)將餐盒放入垃圾袋內(nèi)，不要放在地板上，謝謝您的合作)如您有特殊就餐或購物需求歡迎前往*號(hào)車廂選購。英文：Attention please! Mr./Mrs./Miss/Ms.*** who got on the train at *** station leaving for ***. Please go to coach No.*. Some one is waiting for you there. 2．失物招領(lǐng)中文：旅客朋友請(qǐng)注意，剛才有位旅客（ 乘務(wù)員）拾到，是哪位旅客丟失的，請(qǐng)到去認(rèn)領(lǐng)。謝謝。）英文：Ladies and Gentlemen, may I have your attention please? There is an emergency here. (A pregnant passenger on board this train is going to give birth to a baby very soon.) Because the train’s medical staff is not available, could anyone who happens to be a medical doctor please e to the No. coach to help the patient (the baby delivery)? Thank you very much.(Ladies and Gentlemen, there is an emergency here. An ill passenger on board this train has been identified by the doctor and he needs medical treatment with medicine now, could anyone who is taking this medicine with you please offer help? Thank you very much. )5．臨時(shí)停車中文：旅客朋友，列車現(xiàn)在是臨時(shí)停車，還沒有到站，請(qǐng)大家不要下車。請(qǐng)各位旅客協(xié)助我們維持好車內(nèi)秩序。在站下車的旅客，請(qǐng)?zhí)崆白骱脺?zhǔn)備到車門口等候下車。（2）如您愿意返回發(fā)站，可以免費(fèi)送回，并在發(fā)站退還有效車票的票價(jià)；如您返回中途站要求停止旅行 ，退還己收車票票價(jià)與發(fā)站至停止旅行站的車票票價(jià)差額。 現(xiàn)在，向大家介紹列車?yán)@道運(yùn)行的有關(guān)規(guī)定：（1）到站下車的旅客請(qǐng)注意，由于列車?yán)@道運(yùn)行，前方不再經(jīng)過這些車站，如您愿意等候繼續(xù)旅行 ，請(qǐng)注意車站公告；如您要停止旅行，請(qǐng)到車站辦理退票手續(xù)；如您要返回原發(fā)站，鐵路將免費(fèi)送回，并在原發(fā)站退還有效車票栗價(jià)。英文：Ladies and Gentlemen, there is some breakdown on the front line and the train cannot pass through. Therefore our train needs to change to pass by the stations of to the terminal station of . Now, I’d like to introduce to you the rules of train detouring:(1) Passengers who would get off the train at station please pay attention that the train will not go through these stations anymore. If you decide to wait and continue your trip, please notice the announcement at the station. If you decide not to travel, you can return your ticket at the station, and we will give you an immediate full refund. If you decide to go back to the original departure station, we will send you back for free, and refund your ticket fare at the original departure station. (2) Passengers who would get off the train at station can still use the original ticket and will arrive at the destination station after a detour, no refund for any overpayment and no supplemental payment for any deficiency. During the train detouring, the ticket cannot be returned. (3) During the detouring, no one is allowed to get off the train. 11．中途提示（可在列車滾動(dòng)屏使用）（1）請(qǐng)您看管好自己的行李物品，貴重物品請(qǐng)隨身攜帶。（根據(jù)列車設(shè)備的實(shí)際情況）英文：Vacuum toilet is applied in this train in order to keep sanitation along the railway line. Please don’t litter into the toilet, so as to ensure the normal use of the equipment. Thank you. (According to the actual situation of the train equipments)（5）當(dāng)您出入車廂、廁所、開關(guān)車門時(shí)，請(qǐng)注意不要把手扶在門縫處，以防把手?jǐn)D傷。（ladies and gentlemen）Wele to board our train.2．請(qǐng)出示您的車票。到