崗位英語(yǔ)培訓(xùn)—門童-wenkub
2023-04-19 00:39:00 本頁(yè)面
【正文】 interruptsupervisormanager. = Assistant ManagerGRO.= guest relationship officer等待請(qǐng)?jiān)僬f(shuō)一遍不便、麻煩打斷主管經(jīng)理大堂經(jīng)理客戶關(guān)系專員（主任）II 常用語(yǔ)句：v 表示歉意I am sorry _____________.about thatto have kept you waitingto interrupt youfor the inconvenience對(duì)此我十分抱歉。 v 當(dāng)你聽不懂、不確定或無(wú)法提供幫助時(shí)May I beg your pardon, please？Excuse me, do you mean that …？Please wait a moment. I will get my supervisor（my manager / the .）to help you.請(qǐng)您重復(fù)一遍，好嗎？你的意思是……？請(qǐng)稍等。坐出租車到xx大約（）分鐘。 第五講：道別與祝福I 關(guān)鍵詞：good byestay with usnice triplook forward toserve再見入住本酒店旅途愉快期待為……服務(wù) II 常用語(yǔ)句：v 詢問(wèn)客人感受與致謝Did you enjoy your stay with us?Thank you for staying with us.您入住本酒店愉快嗎？感謝您入住我們酒店。歡迎光臨！Mr. Steven[S]: Good evening．Steven先生[S]：晚上好。D: My pleasure, sir. The Reception Desk is straight ahead．This way, please．D：不客氣先生。S：Shanghai Pudong International Airport.S：到上海浦東國(guó)際機(jī)場(chǎng)。D：Let me take them to the trunk.D：讓我把他們放到后備箱吧。11 / 12。D：You are wele, sir. We look forward to serving you again. Have a nice trip home!D：不客氣先生，希望能再次為您服務(wù)。D：Sorry to have kept you waiting, sir. Are there four pieces in all? D：不好意思讓您久等了，先生。 場(chǎng)景二：客人離店Doorman [D]: Would you like me to call a taxi for you?D：您需要我為您叫一輛出租車嗎？Mr. Steven[S]: Yes, thanks.S：是的，謝謝。D: Ok．Leave it to me, sir. I’ll take care
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