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are about “total” ? Processes (not functions) create value ? Interfaces must be managed J. Chris White (972) 9966749 Building the ProcessBased Organization: Slide 5 Structures Influence Behavior Systemic Structure Behavior Events J. Chris White (972) 9966749 Building the ProcessBased Organization: Slide 6 Structures Influence Behavior ? Organizations need to use processoriented structures and systems ? Examples: 187。Process metrics J. Chris White (972) 9966749 Building the ProcessBased Organization: Slide 7 Customers Care About “Total” J. Chris White (972) 9966749 Building the ProcessBased Organization: Slide 8 Processes (Not Functions) Create Value CrossFunctional Process Ramp。Management of process bees more effective which leads to better results (., cost, quality, schedule) ? Process models allow for “riskfree” analysis 187。Behavior is “guided” toward optimizing the entire process ? Customer’s view of “total” is mirrored 187。Colocation of teams 187。Activitybased accounting and budgeting 187。D Manuf Sched Eng J. Chris White (972) 9966749 Building the ProcessBased Organization: Slide 9 Processes (Not Functions) Create Value (Relations) Low Simple System Complexity Parts Few Many Many Few Relations Moderate High (Relations) (Parts) (Parts) J. Chris White (972) 9966749 Building the ProcessBased Organization: Slide 10 Interfaces Must Be Managed J. Chris White (972)