【正文】 《 2021 版 房地產(chǎn)營銷策劃大全》移動硬盤版！策劃人士必備資料庫！貨到驗貨后付款 房策網(wǎng) 海量房地產(chǎn)資料免費下載 075583513598 :69031789 目 錄 1 目 錄 第一節(jié) 部門職責及工作目標 ....................... 1 一、家政部部門職責 ..................................................................................................... 1 （一）財務視角 ......................................................................................................... 1 （二）顧客視角 ......................................................................................................... 1 （三）內(nèi)部流程視角 ................................................................................................. 1 （四）員工學習與成長視角 ..................................................................................... 2 二、家政部工作目標及衡量標準 ................................................................................. 2 （一）財務視角 ......................................................................................................... 2 （二）顧客視角 ......................................................................................................... 2 （三）內(nèi)部流程視角 ................................................................................................. 2 （四）員工學習與成長視角 ..................................................................................... 4 三、部門架構 ................................................................................................................. 5 第二節(jié) 崗位職務說明書 ........................... 7 一、總管職務說明書 ..................................................................................................... 7 二、副總管職務說明書 ................................................................................................. 8 三、助理職務說明書 ..................................................................................................... 9 四、主管職務說明書 ................................................................................................... 10 五、辦公室領班職務說明書 ....................................................................................... 11 六、清潔工領班職務說明書 ....................................................................................... 12 七、滅四害領班職務說明書 ....................................................................................... 14 八、板房領班職務說明書 ........................................................................................... 16 九、文員職務說明書 ................................................................................................... 17 十、倉庫管理員職務說明書 ....................................................................................... 19 十一、鑰匙管理員職務說明書 ................................................................................... 20 十二、派報員職務說明書 ........................................................................................... 20 十三、司機職務說明書 ............................................................................................... 22 十四、搬運工職務說明書 ........................................................................................... 23 十五、清潔工職務說明書 ........................................................................................... 24 《 2021 版 房地產(chǎn)營銷策劃大全》移動硬盤版！策劃人士必備資料庫！貨 到驗貨后付款 房策網(wǎng) 海量房地產(chǎn)資料免費下載 075583513598 :69031789 2 十六、板房服務員職務說明書 ...................................................................................26 十七、滅四害員職務說明書 .......................................................................................27 第三節(jié) 操作規(guī)程 .............................. 29 一、總管 .......................................................................................................................29 二、副總管 ...................................................................................................................35 三、助理 .......................................................................................................................37 四、主管 .......................................................................................................................38 五、辦公室領班 ...........................................................................................................42 六、清潔工領班 ...........................................................................................................44 七、滅四害領班 ...........................................................................................................49 八、板房領班 ...............................................................................................................52 九、文員 .......................................................................................................................54 十、倉庫管理員 ...........................................................................................................59 十一、鑰匙管理員 .......................................................................................................61 十二、派報員 ...............................................................................................................62 十三、司機 ...................................................................................................................63 十四、搬運工 ...............................................................................................................65 十五、清潔工 ...............................................................................................................66 十六、板 房服務員 .......................................................................................................82 十七、滅四害員 ...........................................................................................................86 第四節(jié) 規(guī)章制度 .............................. 90 一、總管、副總管 .......................................................................................................90 二、主管管理制度 .......................................................................................................90 三、領班管理制度 ..................................................................................................