【正文】 1 AGENDA ISO / TS 16949 Update ISO 9001:2023 Update ISO 14001 Update Enhanced Surveillance Audits Highlights of IASG Sanctioned QS9000:98 Interpretations (Nov. 1, 1999) AQSR Review Registration Process Question Answer 2 ISO / TS 16949 Quality Systems 3 ISO/TS 16949 What is it? ? ISO/TS 16949 is an ISO Technical Specification prepared by the International Automotive Task Force (IATF) and representatives from ISO/TC 176, Quality Management and Quality Assurance, and its submittees. Particular requirements for the application of ISO 9001:1994 are incorporated into ISO/TS 16949. ? ISO/TS 16949 harmonizes the supplier quality system requirements of the United States, Germany, Italy, France, with the purpose of having a single document and registration scheme that the European and . automotive industry would accept. 4 ISO/TS 16949 FIAT IVECO PSA (Peugot Citoen) RENAULT FIEV AVSQ EAQF ADAM OPEL AUDI BMW DAIMLER BENZ FORD WERKE VW CHRYSLER FORD GM VDA QS9000 Technical Specification ISO/TS 16949 Quality Systems Automotive Suppliers Particular requirements for the application of ISO 9001:1994 5 ISO/TS 16949 ? This document follows the same structure as ISO 9001: 1994, with some additional requirements drawn from the following documents: – QS9000 Quality System Requirements, Third Edition – VDA 6, Part 1: Quality System Audit – AVSQ’94 Guida per l’applicazione (guidelines for use) – Evaluation Aptitude Qualit233。 Fournisseur (EAQF 94) 6 ISO/ TS 16949 ? The elements of the ISO/TS are closely aligned with the elements of the four automotive standards. ? Most of the elements of the ISO/TS can be traced to a minimum of one of the four automotive standards many elements can be traced to all four standards. 7 ISO/TS 16949 ? The goal of this Technical Specification is the development of fundamental quality systems that provide for continuous improvement, emphasizing defect prevention and the reduction of variation and waste in the supply chain. 8 ISO/TS 16949 Why the new standard? – Create a Global Quality System Language – Create Global Recognition of Certificates – Reduction in multiple 3rd party registrations – Provide a petitive advantage – Advantages for upgrading QMSystem – Advantages for global sourcing 9 ISO/TS 16949 What39。s different? – Numbering () remains the same – Additional 5% requirements over a typical tier 1 QS9000 system – Registration requirements are much “tighter” than QS9000 10 ISO/TS 16949 El e me n t De scri p tio n Co mme n t 4 . . Sh ift reso u rce s Ne w 4 . .2 Ma n a g e me n t Re vie w sup p le me n tal Pa rtly Ne w 4 . An a lys is a n d Use of Co mp a n y Le ve l D a ta Pa ra g ra p h c ne w 4 . Emp lo ye e moti va tio n , e mp o we rme n t a n d sa tisfac tio n Ne w 4 . Impa ct on soci e ty Pa rtly Ne w 4 . .2 Me a su re me n ts Ne w 4 . .6 Co mp u ter a id e d de sig n Pa rtly Ne w 4 . .3 Re se a rch an d de ve lo p me n t Ne w 4 . .2 Su b co n tracto r de ve lo p me n t Pa rtly Ne w 11 ISO/TS 16949 ISO vs. QS9000:98 vs. ISO/TS 16949 Eleme n t I S O S h all QS S h all I S O/TS 16949 Sh all 9 30 39 9 50 62 5 7 7 20 39 34 9 11 12 11 21 18 2 3 3 3 3 3 7 32 28 16 36 23 12 ISO/TS 16949 ISO vs. QS9000:98 vs. ISO/TS 16949 Eleme n t IS O S h all QS Sh all IS O/TS 16949 S h all 16 17 20 2 3 2 7 18 18 5 12 14 9 23 24 7 12 8 6 8 12 3 5 7 1 2 3 2 5 4 Total 149 337 341 13 ISO/TS 16949 ? Objectives ? The supplier shall define goals, objectives and measurements to deploy the quality policy. Objectives for achieving quality shall be included in the business plan. NOTE The goals and objectives should address customer expectations and be achievable within a defined time period. *more explicit about quality policy objectives 14 ISO/TS 16949 Continuous Improvement ? Continuous improvement in quality, service, cost and technology shall be provided for in the Quality Policy. ? The supplier shall identify opportunities for quality and productivity improvement and implement appropriate improvement projects. ? The supplier shall use appropriate improvement measures and methodologies (see ). 15 ISO/TS 16949 Continous Improvement cont’d NOTE 1 The following list shows examples of possible techniques which might be used. There may be many other methods which meet specific supplier needs more appropriately: control charts (variables, attributes, CUSUM), design of experiments (DOE), theory of constraints, overall equipment effectiveness, parts per million (PPM) analysis to achieve zero defects, 16 ISO/TS 16949 Continuous Improvement cont’d value analysis, benchmarking, analysis of motion/ergonomics, mistakeproofing. NOTE 2 Guidelines for quality improvement are given in ISO 90044 * relocated from 。 more explicit about quality policy objectives 17 ISO/TS 16949 Quality responsibility ? Management with responsibility and authority for corrective action shall be promptly informed of products or processes which bees nonpliant with specified requirements. ? Personnel responsible for quality shall have the authority to stop production to correct quality problems. * note changed into a requirement 18 ISO/TS 16949 Shift resources ? Especially concerning the production process, all the shifts shall be staffed with personnel in charge of, or delegated responsibility for quality. * new requirement 19 ISO/TS 16949 Management review supplemental ?