【正文】 高 晶 美 東莞市美士富實(shí)業(yè)有限公司品質(zhì) 部工作手冊核準(zhǔn): 審核： 制作：呂美利 日期:2015312 目 錄一、部門組織架構(gòu).................................................................3二、各崗位工作職責(zé)...............................................................3................................................................3................................................................4............................................................4................................................................5............................................................5............................................................5............................................................6............................................................6............................................................6...........................................................6...........................................................7...........................................................7三、QC七大手法...................................................................7 ..................................................................7 ..................................................................8（柏拉圖）...............................................................8 ..................................................................8 ......................................................................8 ......................................................................8......................................................................8四、塑膠件常見缺陷................................................................9五、五金件常見缺陷................................................................10六、品質(zhì)檢驗(yàn)方法..................................................................12 ....................................................12 .............. ..........................................12................... .....................................12..................................................13七、測量治具的保管和使用方法......................................................13 ....................................................................13....................................................................14....................................................................16........................................................................18........................................................................18......................................................................19..................................................................20.........................................................................22.........................................................................23....................................................................24........................................................................24......................................................................25........................................................................26......................................................................27 RoHS儀.....................................................................27................... ................... ........................30八、RoHS和REACH的管理............................................................31九、AQL抽樣標(biāo)準(zhǔn)...................................................................31十、不良品和處理...................................................................31十一、客戶退貨品的處理.............................................................31十二、8D CAR.......................................................................31十三、品質(zhì)人員的培訓(xùn)...............................................................32十四、文件的管理工作...............................................................32十五、樣品的管理...................................................................32十六、績效考核制度.................................................................32十七、6S管理.......................................................................32十八、費(fèi)用轉(zhuǎn)嫁.....................................................................33十九、日常開支與報銷管理...........................................................34二十、流程圖.......................................................................35一、組織架構(gòu)圖職位人數(shù)（位）職位人數(shù)（位）經(jīng)理1外協(xié)4主管1進(jìn)料3工程師1制程6文員1出貨1組長3售后11合計32二、各崗位工作職責(zé)；，對重大材料品質(zhì)問題督促供應(yīng)商改善；、嚴(yán)重的質(zhì)量問題，組織進(jìn)行持續(xù)改進(jìn)；，組織處理客訴品質(zhì)問題；；、報表；；、協(xié)調(diào)；；；、環(huán)境管理體系，執(zhí)行落實(shí)相關(guān)工作，并督促保證其有效運(yùn)行；（三個工作日內(nèi)）。，負(fù)責(zé)員工工作安排及員工培訓(xùn)；,督促品質(zhì)人員。,改進(jìn)檢驗(yàn)方法,保證制程質(zhì)量及來料質(zhì)量及客訴跟進(jìn)處理。、售后質(zhì)量問題的處理和信息反饋,保持與相關(guān)部門的溝通。,對來料及制程進(jìn)行品質(zhì)控制。、認(rèn)定和評審工作； （顏色、外觀、結(jié)構(gòu)、尺寸、材質(zhì)、環(huán)保）等?！豆?yīng)商評審表》中。，并對整改后進(jìn)行再次評審。