【正文】 1 / 78大慶華科股份有限公司華科藥業(yè)分公司企業(yè)管理信息化解決方案（建議書）北京英克科技有限公司2022 年 7 月2 / 78目 錄緒 論 .....................................................................................................................................................125一、項(xiàng)目背景 .......................................................................................................................................125二、項(xiàng)目的總體目標(biāo) ...........................................................................................................................126 系統(tǒng)應(yīng)體現(xiàn)的管理思想 .............................................................................................................127“授權(quán) ”.................................................................................................................................127 “控制 ”................................................................................................................................127 管理的垂直化 ......................................................................................................................127 管理規(guī)范化 ..........................................................................................................................128 管理過程化 ..........................................................................................................................128 管理企業(yè)中存在的差異化 .................................................................................................128 管理的精細(xì)化 .....................................................................................................................129 管理的遠(yuǎn)程控制機(jī)制 .........................................................................................................129 工作流的管理思想 .............................................................................................................129 全面的財(cái)務(wù)管理和控制 ...................................................................................................1302 系統(tǒng)目標(biāo) ..................................................................................................................................130 庫存控制和物流配送方面 .................................................................................................130 客戶服務(wù)方面 .....................................................................................................................131 資金管理方面 .....................................................................................................................131 營銷控制方面 .....................................................................................................................131 經(jīng)營信息方面 .....................................................................................................................131 質(zhì)量控制管理方面 .............................................................................................................132 設(shè)備管理方面 .....................................................................................................................132 辦公自動(dòng)化方面 .................................................................................................................132 人事管理方面 .....................................................................................................................132三、手工管理下企業(yè)的管理現(xiàn)狀分析 ...............................................................................................133 企業(yè)面臨的外部環(huán)境和內(nèi)部管理壓力 .....................................................................................133 企業(yè)面臨的內(nèi)部管理現(xiàn)狀 .........................................................................................................134 信息管理 .............................................................................................................................134 財(cái)務(wù)管理 .............................................................................................................................134 客戶服務(wù) .............................................................................................................................135 庫存管理 .............................................................................................................................135 銷售管理 .............................................................................................................................135 生產(chǎn)管理 .............................................................................................................................135 采購管理 .............................................................................................................................135四、醫(yī)藥行業(yè)的管理特性對系統(tǒng)的要求 ...........................................................................................136 批號(hào)、效期的跟蹤管理 .............................................................................................................136 贈(zèng)樣品的管理 .............................................................................................................................137 銷售退貨質(zhì)量管理 .....................................................................................................................1373 / 78 返利管理 .....................................................................................................................................137 立體化倉儲(chǔ)管理 .........................................................................................................................137 GMP 藥品質(zhì)量的管理 ................................................................................................................138五、系統(tǒng)需求分析 ...............................................................................................................................138 總體需求 .....................................................................................................................................138 軟件功能要求 .............................................................................................................................138 藥品銷售業(yè)務(wù)系統(tǒng)需求 .............................................................................................................