【正文】 科龍項(xiàng)目業(yè)務(wù)流程說明書 第 1 頁 共 88 頁 科科科 龍龍龍 營營營 銷銷銷 K/3 系系系 統(tǒng)統(tǒng)統(tǒng) 項(xiàng)項(xiàng)項(xiàng) 目目目 業(yè)業(yè)業(yè) 務(wù)務(wù)務(wù) 流流流 程程程 說說說 明明明 書書書 (營銷總部 ) （ ） 科龍項(xiàng)目業(yè)務(wù)流程說明書 第 2 頁 共 88 頁 目 錄 1 科龍營銷總部業(yè)務(wù)流程圖 ...................................................................................................................................5 采購業(yè)務(wù)流程 ................................................................................................................................................6 采購入庫業(yè)務(wù) .......................................................................................................................................6 本地入總部倉采購入庫 ...................................................................................................................... 7 本地入總部倉采購業(yè)務(wù)流程圖 ..................................................................................................... 7 本地入總部倉采購業(yè)務(wù)流程描述 .................................................................................................. 8 外地入總部倉采購入庫流程 .............................................................................................................. 9 外地入總部倉采購業(yè)務(wù)流程圖 ..................................................................................................... 9 外地入總部倉采購業(yè)務(wù)流程圖描述 .............................................................................................11 本地入總部倉采購入庫 .................................................................................................................... 12 本地入總部倉采購業(yè)務(wù)流程圖 ................................................................................................... 12 本地入總部倉采購業(yè)務(wù)流程圖描述 ............................................................................................ 13 采購?fù)素洏I(yè)務(wù) .................................................................................................................................... 14 當(dāng)月退貨處理業(yè)務(wù) ........................................................................................................................... 15 當(dāng)月退貨業(yè)務(wù)流程圖 .................................................................................................................. 15 當(dāng)月退貨業(yè)務(wù)流程描述 ............................................................................................................... 16 退發(fā)票采購?fù)素洏I(yè)務(wù) ........................................................................................................................ 17 退發(fā)票采購?fù)素洏I(yè)務(wù)流程圖 ....................................................................................................... 17 退發(fā)票采購?fù)素洏I(yè)務(wù)流程描述 ................................................................................................... 18 采購?fù)素洠?折讓證明）處理業(yè)務(wù) ..................................................................................................... 19 采購?fù)素洠ㄕ圩屪C明）處理業(yè)務(wù)流程圖 .................................................................................... 19 采購?fù)素洠ㄕ圩屪C明）處理業(yè)務(wù)流程描述 ................................................................................. 20 銷售業(yè)務(wù) ..................................................................................................................................................... 21 銷售業(yè)務(wù) ............................................................................................................................................ 21 空調(diào)銷售業(yè)務(wù)流程 ........................................................................................................................... 21 空調(diào)銷售業(yè)務(wù)流程圖 .................................................................................................................. 21 空調(diào)銷售業(yè)務(wù)流程描述 ............................................................................................................... 23 冰箱銷售業(yè)務(wù) ................................................................................................................................... 24 冰箱銷售業(yè)務(wù)流程圖 .................................................................................................................. 24 冰箱銷售業(yè)務(wù)流程描述 ............................................................................................................... 26 銷售退貨業(yè)務(wù)流程 ............................................................................................................................ 35 當(dāng)月銷售退貨處理業(yè)務(wù) .................................................................................................................... 36 當(dāng)月銷售退貨業(yè)務(wù)流程圖 ........................................................................................................... 36 當(dāng)月銷售退貨業(yè)務(wù)流程描述 ....................................................................................................... 37 退發(fā)票方式銷售退貨業(yè)務(wù)流程 ......................................................................................................... 38 退發(fā)票方式銷售退貨業(yè)務(wù)流程圖 ................................................................................................ 38 退發(fā)票方式銷售退回業(yè)務(wù)流程描述 ............................................................................................ 39 折讓證明方式銷售退貨業(yè)務(wù)流程 ..................................................................................................... 40 折讓證明方式銷售退貨業(yè)務(wù)流程圖 ............................................................................................ 40 科龍項(xiàng)目業(yè)務(wù)流程說明書 第 3 頁 共 88 頁 折讓證明方式售退回業(yè)務(wù)流程描述 ............................................................................................ 41 倉存業(yè)務(wù) ..................................................................................................................................................... 42 庫存調(diào)撥業(yè)務(wù)流程 ............................................................................................................................ 42 營銷總部內(nèi)部庫存調(diào)撥業(yè)務(wù)流程 ..................................................................................................... 43 營銷總部內(nèi)部庫存調(diào)撥業(yè)務(wù)流程圖 ...............................................................