【正文】 1 / 46調(diào)研報(bào)告－公司汽車銷售有限公司第一部分：公司組織結(jié)構(gòu)圖 ............................................................................2第二部分：各部門業(yè)務(wù)流程及說明 .....................................................2一、銷售部 .....................................................................................................................................................................2客戶訂購流程 .......................................................................................................................................................2銷售流程 ...............................................................................................................................................................2向客戶交車流程 ...................................................................................................................................................2按揭流程 ...............................................................................................................................................................2接車流程(公司采購) ...........................................................................................................................................2貨款未齊流程(只適用于經(jīng)銷商) .......................................................................................................................2定單變更流程 .......................................................................................................................................................2汽車裝潢流程 .......................................................................................................................................................2二、服務(wù)部 .....................................................................................................................................................................2PDS 及保修流程圖 ................................................................................................................................................2保險(xiǎn)工作流程圖 ...................................................................................................................................................2電話追蹤流程 .......................................................................................................................................................2新車保修流程圖 ...................................................................................................................................................2服務(wù)部 S/A工作流程 ...........................................................................................................................................2維修車間維修流程圖 ...........................................................................................................................................2預(yù)約流程圖 ...........................................................................................................................................................2服務(wù)部統(tǒng)計(jì)流程圖 ...............................................................................................................................................2服務(wù)部配件工作流程 ...........................................................................................................................................2結(jié)算流程圖 .........................................................................................................................................................2三、財(cái)務(wù)部 .....................................................................................................................................................................2收入、支出核算流程 ...........................................................................................................................................2收支報(bào)表流程 .......................................................................................................................................................2會(huì)計(jì)核算流程之一：國(guó)產(chǎn)車 ...............................................................................................................................2會(huì)計(jì)核算流程之二：維修服務(wù) ...........................................................................................................................2會(huì)計(jì)核算流程之三：公司進(jìn)口車 .......................................................................................................................2會(huì)計(jì)核算流程之四：公司總賬、報(bào)表 ...............................................................................................................2會(huì)計(jì)核算流程之五：騁豐進(jìn)口車－信用證 .......................................................................................................2外銷庫(三資車) ...................................................................................................................................................2外銷庫(三資車) ...................................................................................................................................................2內(nèi)銷(大貿(mào)車) .......................................................................................................................................................2會(huì)計(jì)核算流程之六：騁豐總賬、報(bào)表 .............................................................................................................21編制匯總報(bào)表、財(cái)務(wù)分析；資料、檔案清理歸集；與稅務(wù)、財(cái)政、銀行、會(huì)計(jì)師事務(wù)所等溝通 .........22 / 46四、事務(wù)部 .....................................................................................................................................................................2固定資產(chǎn)申購流程 ...............................................................................................................................................2基礎(chǔ)設(shè)施添置、改建流程 ...................................................................................................................................2設(shè)施維修申請(qǐng)流程 ...............................................................................................................................................2業(yè)務(wù)用車及車輛維修保養(yǎng)流程 .........................................................................