【正文】
前臺(tái)FRONT DESK FD部門/區(qū)域:DEPARTMENT/ AREA:FD 接待處FD RECEPTION 服務(wù)內(nèi)容/工作職責(zé):SERVICE/TASK:FDSOP030 房間之間轉(zhuǎn)賬FDSOP030 TRANSFERRING CHARGES FROM ROOM TO ROOM標(biāo)準(zhǔn):STANDARD:確保費(fèi)用轉(zhuǎn)到正確的房號(hào)上To ensure that charges are transferred to the correct room number 賓客期望Guest expectation工作職責(zé)What to do?工作標(biāo)準(zhǔn)Standard of Perfo