【正文】 實施變革 Implementing Change Change is Constant “ Everything that can be invented has been invented” Charles , Director of Office, 1899 “There is no likelihood man can ever tap the power of the atom” Robert Millikan, Nobel Prize in Physics, 1923 “But what–is it good for?” Engineer at the Advanced Computing Systems Division of IBM menting on the microchip, 1968 “所有可以發(fā)明的東西都已經(jīng)發(fā)明出來了 ” Charles 美國專利署主管 , 1899 “人類是永遠無法控制原子能的威力的” Robert Millikan, 諾貝爾物理學獎金獲得者 , 1923 “但是它有什么好處呢 ?” IBM高級計算機系統(tǒng)分部的工程師 于 1968年 對微芯片所做的評論 變革是持續(xù)的 Examples Of Change GDP: Russia versus China 1970’s: China 189。 of Russia 20xx: China X Russia Retail Scene in China Shanghai Lian Hua Beijing Lian Hua CRC and Wan Jia Walmart Carrefour Tele Communications Advent of Mobile phones and change on all society world wide Space Exploration Airlines 國民生產(chǎn)宗旨 :俄羅斯與中國對比 1970年中國是俄羅斯的二分之一 20xx年中國是俄羅斯的 中國零售業(yè)情況 上海聯(lián)華 北京聯(lián)華 華潤萬佳 沃爾瑪 家樂福 電訊 移動電話的出現(xiàn)在全世界引起的變革 太空探索 定期航線 變革的例子 Examples Of Change Athletic Competitions bee accessible real time (Communications). Have major impact on host cities. Olympics World Cup Computers 1970’s ? Large and Expensive ? Used by Governments and Major Companies 1980’s ? First PC’s ? Expensive ? Limited Software 1990’s ? Prices drop ? Bees major Industry ? Development of Inter 運動競賽的實況直播 (通訊 )能力對主辦城市有主要的影響 奧林匹克運動會 世界杯賽 計算機 70年代 ? 又大又貴 ? 只有政府部門和大型公司才用 80年代 ? 第一代個人電腦 ? 昂貴 ? 可用的軟件有限 90年代 ? 價格回落 ? 成為主要產(chǎn)業(yè) ? 因特網(wǎng)的發(fā)展 變革的例子 Change Implementation The pace of change has increased so significantly that many estimate that the amount of change to be encountered in the next 10 years will be equivalent to the amount of change experienced during the past 75! To remain a viable entity, anizations must change the way they implement change 變革的速度有了顯著的提高 ,許多預測表明 接下來 10年 的變革會超過 以往 75年的總數(shù) 要保持公司實體的活力 ,組織必須改變 其實施變革的方式 變革的實施 Change is Constant What Changes have occurred recently (past 5 years)… 1. In your personal life 2. In Your Career 3. At HengAn 4. In China xx xx The Dilemma ….. Moving from Talking About Change to…….. Implementing Change 從討論變革到 ………… 實施變革 變革是持續(xù)的 Implementing Change is Not Easy Complicated by the assumption that change is the responsibility of Senior Management Many initiatives start there… BUT…….. The actual work for most changes is done by Middle Managers This Presentation explores the challenges faced by Middle Managers who are tasked with implementing Change Initiatives. 由于認為變革是高層的責任 ,變革的實施變得復雜化 很多的行動從那里開始 … 但是 ……….. 大多數(shù)變革的實際工作都是由中層管理人員來完成的 這個演示將探討 實施 變革的中層管理人員所要面對的挑戰(zhàn) 實施變革并不是容易的事 Implementing Change Focus Must maintain the work and direction of the anization while implementing change The Leader faces two Fundamental Challenges in Implementing Change 1. Identify changes required to develop new processes that address the change 2. Second (arguably more important) ? Determine how to implement change and overe resistance. 重點 在實施變革的過程中必須保證日常工作和組織的方向 在實施變革的過程中 ,領導者將面對兩個基本挑戰(zhàn) 1. 確定在建立變革流程時所需的變革 2. 第二 (更加重要 ) 確定如何實施變革并且克服抵制 實施變革 Implementing Change Requires… Effectively managing planned change Minimized disruption when change occurs unexpectedly Successful Implementation… Is Predicated on: (1) Accepting change as a process (2) Accepting change as a Requirement of a Healthy Business (2) Understanding the natural resistance to change (3) Developing strategies for successful change 要求 有效管理變革計劃 當意料之外的變革出現(xiàn)時 ,如何將干擾因素最小化 成功的實施 … 是基于 : 1. 將變革當作一個流程 2. 將變革當作健康企業(yè)的需求 3. 理解對變革的自然抵制 4. 制定策略來成功實施變革 實施變革 Change…….. Takes Time Requires Training Documented Processes and Procedures Requires Risk 需要時間 需要培訓 將流程和程序記錄備案 會有風險 變革 …… View of Change….. How one views change has a great impact on the transition People typically