【正文】 ailure to Involve all Who Will be Affected by Change 9. Problems arise that were not anticipated in the strategy 10. Process definition occurs during during change ? New process may not have been anticipated at strategy stage 11. Investment for change was not adequately budgeted … ..變革所需的時(shí)間通常比計(jì)劃的要長(zhǎng) …… .出現(xiàn)沒(méi)有預(yù)料到的問(wèn)題 6. 對(duì)變革的支持不足 7. 沒(méi)有確定好期望和目標(biāo) 8. 沒(méi)有讓所有受變革影響的人參與近來(lái) 9. 出現(xiàn)戰(zhàn)略里沒(méi)有預(yù)料到的問(wèn)題 10. 在變革過(guò)程中出現(xiàn)了流程定義問(wèn)題 在戰(zhàn)略階段可能沒(méi)有預(yù)料到這個(gè)新流程的出現(xiàn) 11. 對(duì)于變革的開(kāi)支沒(méi)有很好地進(jìn)行預(yù)算 預(yù)計(jì)在實(shí)施過(guò)程中會(huì)遇到的問(wèn)題 托馬斯集團(tuán)以前做過(guò)的項(xiàng)目 Thomas Group Past Programs (Sample Group) Aerospace Aerostructures Delta Air Lines Gulfstream ITT Cannon LSG Sky Chefs Lufthansa Cargo Lufthansa Technik McDonnell Douglass TRW Automotive Adam Opel Audi Robert Bosch Delco Delphi Detroit Diesel GM GM DELCO GM/Warranty Meritor Osram Saab Siemens Apparel Manufacturer Esquel Group Tristate Holdings Banking, Financial Services, Insurance DG Bank Forethought Insurance Olivetti Chemical Heraeus Shipley Manufacturing/ Industrial Breguet Dover Emerson Kimberly Clark Leeds amp。 of Russia 20xx: China X Russia Retail Scene in China Shanghai Lian Hua Beijing Lian Hua CRC and Wan Jia Walmart Carrefour Tele Communications Advent of Mobile phones and change on all society world wide Space Exploration Airlines 國(guó)民生產(chǎn)宗旨 :俄羅斯與中國(guó)對(duì)比 1970年中國(guó)是俄羅斯的二分之一 20xx年中國(guó)是俄羅斯的 中國(guó)零售業(yè)情況 上海聯(lián)華 北京聯(lián)華 華潤(rùn)萬(wàn)佳 沃爾瑪 家樂(lè)福 電訊 移動(dòng)電話的出現(xiàn)在全世界引起的變革 太空探索 定期航線 變革的例子 Examples Of Change Athletic Competitions bee accessible real time (Communications). Have major impact on host cities. Olympics World Cup Computers 1970’s ? Large and Expensive ? Used by Governments and Major Companies 1980’s ? First PC’s ? Expensive ? Limited Software 1990’s ? Prices drop ? Bees major Industry ? Development of Inter 運(yùn)動(dòng)競(jìng)賽的實(shí)況直播 (通訊 )能力對(duì)主辦城市有主要的影響 奧林匹克運(yùn)動(dòng)會(huì) 世界杯賽 計(jì)算機(jī) 70年代 ? 又大又貴 ? 只有政府部門(mén)和大型公司才用 80年代 ? 第一代個(gè)人電腦 ? 昂貴 ? 可用的軟件有限 90年代 ? 價(jià)格回落 ? 成為主要產(chǎn)業(yè) ? 因特網(wǎng)的發(fā)展 變革的例子 Change Implementation The pace of change has increased so significantly that many estimate that the amount of change to be encountered in the next 10 years will be equivalent to the amount of change experienced during the past 75! To remain a viable entity, anizations must change the way they implement change 變革的速度有了顯著的提高 ,許多預(yù)測(cè)表明 接下來(lái) 10年 的變革會(huì)超過(guò) 以往 75年的總數(shù) 要保持公司實(shí)體的活力 ,組織必須改變 其實(shí)施變革的方式 變革的實(shí)施 Change is Constant What Changes have occurred recently (past 5 years)… 1. In your personal life 2. In Your Career 3. At HengAn 4. In China xx xx The Dilemma ….. Moving from Talking About Change to…….. Implementing Change 從討論變革到 ………… 實(shí)施變革 變革是持續(xù)的 Implementing Change is Not Easy Complicated by the assumption that change is the responsibility of Senior Management Many initiatives start there… BUT…….. The actual work for most changes is done by Middle Managers This Presentation explores the challenges faced by Middle Managers who are tasked with implementing Change Initiatives. 由于認(rèn)為變革是高層的責(zé)任 ,變革的實(shí)施變得復(fù)雜化 很多的行動(dòng)從那里開(kāi)始 … 但是 ……….. 大多數(shù)變革的實(shí)際工作都是由中層管理人員來(lái)完成的 這個(gè)演示將探討 實(shí)施 變革的中層管理人員所要面對(duì)的挑戰(zhàn) 實(shí)施變革并不是容易的事 Implementing Change Focus Must maintain the work and direction of the anization while implementing change The Leader faces two Fundamental Challenges in Implementing Change 1. Identify changes required to develop new processes that address the change 2. Second (arguably more important) ? Determine how to implement change and overe resistance. 重點(diǎn) 在實(shí)施變革的過(guò)程中必須保證日常工作和組織的方向 在實(shí)施變革的過(guò)程中 ,領(lǐng)導(dǎo)者將面對(duì)兩個(gè)基本挑戰(zhàn) 1. 確定在建立變革流程時(shí)所需的變革 2. 第二 (更加重要 ) 確定如何實(shí)施變革并且克服抵制 實(shí)施變革 Implementing Change Requires… Effectively managing planned change Minimized disruption when change occurs unexpectedly Successful Implementation… Is Predicated on: (1) Accepting change as a process (2) Accepting change as a Requirement of a Healthy Business (2) Understanding the natural resistan