bain崗位職責(zé)howtobeagreatconsulta(已修改)
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【正文】 bc How to be a Great Consultant March 1998 Copyright169。 1998 Bain amp。 Company, Inc. Developer: Alex Wouterse Reviewers: Tony Ecock Steven Tallman John Clarke bc Copyright169。 1998 Bain amp。 Company, Inc. How to be a Great Consultant 2 Great Consultant ?Key success factors ?The function of expectations in predicting consultant success ?Managing expectations for new consultants ?Evolving expectations for experienced consultants ?Key takeaways Agenda bc Copyright169。 1998 Bain amp。 Company, Inc. How to be a Great Consultant 3 Great Consultant Great consultants base their success on characteristics that extend well beyond analytical thinking. ? Baseline analytical expertise, but also… ? Excellent interpersonal skills and knowledge of people management –facilitation –motivating others –conflict management ? Frank selfawareness of strengths and weaknesses ? Receptiveness to feedback from a variety of sources ? Ability and willingness to act on feedback –training –experimentation –practice ? Desire to succeed as a consultant Five Key Characteristics bc Copyright169。 1998 Bain amp。 Company, Inc. How to be a Great Consultant 4 Great Consultant ?Key success factors ?The function of expectations in predicting consultant success ?Managing expectations for new consultants ?Evolving expectations for experienced consultants ?Key takeaways Agenda bc Copyright169。 1998 Bain amp。 Company, Inc. How to be a Great Consultant 5 Great Consultant What people expect of you will depend on their needs and perspective. If in doubt, ask about the expectations of the people you work with. New Consultant VP/Manager Caseteam Office Client “ Is he smart enough to get up to speed rapidly?” “ Is she experienced enough to help us solve our problems successfully?” “ Is she cooperative enough to integrate into the team and to add own value quickly?” “ Is he open enough to adapt to the office culture and influence it positively?” “ What does she bring to the party?” “ Is he a team player?” “ Is he arrogant or can I work with him?” Expectations and Differing Perspectives bc Copyright169。 1998 Bain amp。 Company, Inc. How to be a Great Consultant 6 Great Consultant Bain VPs on what it takes to be a successful consultant... “ Few consultants have the total package when they arrive. The best consultants leverage either extraordinary analytical or client skills and then develop the rest over time.” “ Paradoxically, team skills are not a way that consultants distinguish themselves. Almost everyone we hire has excellent team skills based on where and how we recruit.” “ Over time, there is no substitute for the ability to quickly crack a tough business problem/analysis and design/execute an efficient path for gathering the data to back it up. This is what we do day in and day out. It creates client success stories and smooth team operations.” Successful Consultants: Bain VPs’ Perspectives bc Copyright169。 1998 Bain amp。 Company, Inc. How to be a Great Consultant 7 Great Consultant “ Unsuccessful consultants... …are arrogant and unreceptive to feedback. They stop three quarters of the way through the analysis because they are confident it?s right and don?t convince skeptical clients to change.” …do not bee expert in the functional or industry area they are working in. The clients question their valueadded often from their first interaction.” …do not get out in front of their managers. They are executing another person?s ?to do?s? rather than designing their own path. They
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