高星級(jí)酒店員工手冊(cè)(最新整理）-文庫(kù)吧
2024-11-28 04:30 本頁(yè)面
【正文】 ll insight and understanding of working in MERITUS MINGDE SHANGHAI. 本員工手冊(cè)旨在使您對(duì)上海 銘 德 君華 大 酒店有整體的了解，并知曉如何在其中工作。 The Managerial team reserves the right to amend any part contained in this handbook. Any amendment should be reviewed and approved by the hotel management before it can take effect and be implemented. Where any point in this handbook differs from the notices, circulars that the Hotel may issue from time to time, the latter will take precedence. 酒店管理層有權(quán)對(duì)本手冊(cè)的內(nèi)容進(jìn)行修改與調(diào)整，任何修改均需得到酒店管理層的審核確認(rèn)方可生效。今后酒店 頒布的任何管理?xiàng)l例有與之相悖之處，均以后者為準(zhǔn)。 The employee handbook is provide hotel Overview, staff recruitment, staff wages and benefits, the staff code of conduct, the hotel various rules and regulations, security and other provisions for hotel employees. 本《員工手冊(cè)》為上海銘德 君華 大酒店工作的員工提供有關(guān)酒店概況、員工 聘用、員工工資福利、員工行為規(guī)范、酒店各種規(guī)章制度、安全等規(guī)定 。 This manual is not the only source of information on hotels。 each employee has an obligation familiar with the department39。s own rules and regulations. In addition, the hotel has the responsibility under the business development staff handbook need for timely adjustment of the relevant provisions in the hotel and will be regularly posted on the bulletin board in the publicity staff, our staff should be concerned about and implementation. 此手冊(cè)并非本酒店信息的唯一來(lái)源，每位員工都有義務(wù)熟悉自己所在部門的規(guī)定和條例。此外，酒店有責(zé)任根據(jù)業(yè)務(wù)發(fā)展需要及時(shí)調(diào)整員工手冊(cè)中的有關(guān)條文，酒店并會(huì)定期張貼在員工布告欄中公示，酒店員工應(yīng)予關(guān)注和執(zhí)行。 6 MISSION STATEMENT 企業(yè)宗旨 Vision To bee Asian’s outstanding hospitality brand 愿景 :成為亞洲卓越的酒店業(yè)品牌 Core values Asian Hospitality 核心價(jià)值觀 （亞洲式殷勤好客之服務(wù)） We promise to provide our guests with an experience of Asian grace, warmth amp。 care every time they stay with us 我們承諾在每時(shí)每刻提供給酒店的客人“ 亞洲 式優(yōu)雅、熱情、關(guān)愛”之體驗(yàn)。 MISSION Lead the region of Asian hospitality through our Asian grace, warmth and care. 使 命 （藉著 “亞洲式 優(yōu)雅、熱情、關(guān)愛 ” 將 “亞洲式殷勤好客之服務(wù) ”作為酒店業(yè)風(fēng)向標(biāo)） 7 The Meritus Promise Let us make some mitments 讓我們?cè)S下某些承諾吧 I Shall ask 我愿意詢問(wèn) I shall appreciate 我心懷感激 I shall not ridicule 我不會(huì)嘲 笑奚落 I shall not hold back 我不會(huì)躊躇不前 8 WELCOME MESSAGE FROM THE GENERAL MANAGER 總經(jīng)理歡迎辭 Wele to MERITUS MINGDE SHANGHAI 上海 銘德 君華 大 酒店歡迎您！ Good Morning Ladies and Gentlemen, 女士們 、 先生們 ， 早上好： It gives me great pleasure to be able to wele you today as new members of the Meritus Mingde Shanghai team. 今天，非常高興有這樣的一個(gè)機(jī)會(huì)，歡迎在座的各位成為我們銘德 君華 大酒店的新成員。 Meritus is a luxury Asian brand that prides itself in offering the finest hospitality for business and leisure travelers. Our name is a Latin word that means ?deserving of merit?, which together with our distinctly Asian logo symbol is a fusion of Eastern philosophy and respect of Western sophistication – we offer the best of Asian and Western hospitality. 君華 品牌 是亞洲 的 奢華品牌， 以提供給 商務(wù)客人和休閑游客 “最優(yōu)質(zhì)熱情的服務(wù) ” 為榮耀?！?君華 ” 一詞， 源于拉丁文，意指 “ 品質(zhì)精美 ”
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